Word of warning to all toyota buyers in OC.
this dealership may give you good deals on your next car (b-new, pre-loved), but after sales service on this one REALLY SUCKS. warranty claims are often shrugged off as normal, per one of their long time SA. most often than not, when you are claiming warranty on your new car, after checking your car they will say bluntly say "found nothing wrong with your car".
guess what, after two years of constant complaining of same issues, they found the faults in my head cover, rattling noise at rear wheels. why it took them 2 yrs to find it? we can only speculate. all i can say is Service department in this dealership SUCKS!
this dealership may give you good deals on your next car (b-new, pre-loved), but after sales service on this one REALLY SUCKS. warranty claims are often shrugged off as normal, per one of their long time SA. most often than not, when you are claiming warranty on your new car, after checking your car they will say bluntly say "found nothing wrong with your car".
guess what, after two years of constant complaining of same issues, they found the faults in my head cover, rattling noise at rear wheels. why it took them 2 yrs to find it? we can only speculate. all i can say is Service department in this dealership SUCKS!