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post #1 of 27 (permalink) Old 12-31-2016, 11:50 AM Thread Starter
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Power Liftgate Service Campaign

I received a notice for a recall on the power liftgate of my 2016 Limited. Says they need to replace the "Back door" ECU, but it 's not real clear on why. Anyone know what the actual problem with these has been? It says it can become inoperative if there is interference with an object while using it. I'm wondering if it just becomes manual at that point or does it get stuck and not open or close further.

2016 AWD Limited, Silver/Gray, Advanced Tech
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post #2 of 27 (permalink) Old 12-31-2016, 02:30 PM
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There are several threads on the issues already, here's one:
Hatch issue

2016 Hybrid Limited with ATP.


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post #3 of 27 (permalink) Old 01-03-2017, 03:43 PM
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Quote:
Originally Posted by GerryL View Post
I received a notice for a recall on the power liftgate of my 2016 Limited. Says they need to replace the "Back door" ECU, but it 's not real clear on why. Anyone know what the actual problem with these has been? It says it can become inoperative if there is interference with an object while using it. I'm wondering if it just becomes manual at that point or does it get stuck and not open or close further.
I haven't gotten any notification yet but I'm currently having that issue. When closing the door (auto) one of the luggage was sticking out a bit so the door just stopped, and since then it won't open or close automatically I'm so annoyed with it, I have to do it manually every time. I have a maintenance scheduled for next Sat so will bring this up. Read the manual with no help at all, I'm about to disconnect the battery apparently seems to be the only fix to reset the sensors.
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post #4 of 27 (permalink) Old 01-03-2017, 04:02 PM
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Originally Posted by Rav_XLE View Post
I haven't gotten any notification yet but I'm currently having that issue. When closing the door (auto) one of the luggage was sticking out a bit so the door just stopped, and since then it won't open or close automatically I'm so annoyed with it, I have to do it manually every time. I have a maintenance scheduled for next Sat so will bring this up. Read the manual with no help at all, I'm about to disconnect the battery apparently seems to be the only fix to reset the sensors.
I haven't received the notice either, but a VIN check shows there is a service campaign for the hatch issue.

Lookup Safety Recalls & Service Campaigns by VIN


Quote:
Service Campaigns:
Title
Limited Service Campaign G0X (Remedy Notice) Certain 2016 Model Year RAV4 and RAV4 Hybrid Vehicles, Power Back Door ECU Replacement
Status
Remedy Available
Description
In the subject vehicles the power function of the back door could become inoperative if there is interference with an object while using the power back door. Toyota has developed a new power back door Electronic Control Unit (ECU) to prevent this condition from occurring.
Remedy
Any authorized Toyota dealer will replace the Power Back Door ECU at NO CHARGE to the vehicle owner until November 30, 2019.
Campaign Date
December 15, 2016
Campaign Expiration Date
November 30, 2019
Dealer Reference ID
G0X

2016 Hybrid Limited AWD
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post #5 of 27 (permalink) Old 01-03-2017, 04:07 PM
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Originally Posted by Quickdtoo View Post
I haven't received the notice either, but a VIN check shows there is a service campaign for the hatch issue.

Lookup Safety Recalls & Service Campaigns by VIN
oh well it showed up on the recall, thanks for the link.
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post #6 of 27 (permalink) Old 01-06-2017, 06:01 PM
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My navigation system was replaced yesterday and found that my 16XLE was included in the recall while doing the intake paperwork. Fortunately they had the parts and all is good :-)
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post #7 of 27 (permalink) Old 01-08-2017, 10:53 AM
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Thanks for the address. I have a 2016 Limited HB and it does not show a need for the fix. Got mime in June, so maybe only earlier models.
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post #8 of 27 (permalink) Old 01-08-2017, 01:11 PM
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Only one way to know for sure: stick something in the way and tell it to close. If you blow out the ECU then you need a new one.

2016 Hybrid Limited with ATP.


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post #9 of 27 (permalink) Old 01-08-2017, 02:12 PM
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Originally Posted by ravgolferjack View Post
Thanks for the address. I have a 2016 Limited HB and it does not show a need for the fix. Got mime in June, so maybe only earlier models.
They must have made a change during 2016 production year. My 2016 purchased in Oct. was not on the recall list either.

2016 AWD SE metallic gray 10-15-16
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post #10 of 27 (permalink) Old 01-08-2017, 02:18 PM
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When the vehicle was purchased doesn't mean anything as far as when it was built, the build date plate located between the front and rear driver side doors has the month and year of build, mine was built Jan'16 and has the service campaign listed on the recall/service campaign site.

2016 Hybrid Limited AWD
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