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#62 (permalink) |
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Junior Member
Country: |
I was experiencing a rattle from the engine anywhere around 1500-2000 rpm's i brought it in and explained what i have read about the TSB online and that could be the problem..... I was hoping it wasn't the problem..... they looked around the motor and agreed that might be the issue and they then told me they needed to do an oil consumption test to confirm its the issue after 1200 miles i brought it back they confirmed it was burning almost 2 quarts every 1200 miles and explained they needed my ok to take the motor apart and check the pistons and explained that toyota care would cover it and they gave me a free rental witch was a corolla i wasnt too happy as its hard to fit a 6 foot large guy in one of those but anyway all said and done its fixed and feels so much better with more acceleration and runs smoother i attached the invoice of the parts they replaced and they covered almost $3000 and they explained to me that this was not the first time they have done this...... i can now see why its a TSB not a recall cuz it would be too expensive but if it wasnt for the toyota care extended warranty it wouldnt be covered!
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#64 (permalink) | |
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Senior Member
Country: Join Date: Jan 2011
Location: Phoenix Metro, AZ
Posts: 380
Thanks: 29
Thanked 4 Times in 4 Posts
Feedback Score: 0 reviews
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Quote:
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#66 (permalink) | |
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Senior Member
Country: Join Date: Jan 2011
Location: Phoenix Metro, AZ
Posts: 380
Thanks: 29
Thanked 4 Times in 4 Posts
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Quote:
also, how did the dealer determine you consumed 2qts in 1200 miles?? the dipstick only measures 1-1.5 qts... it must have been bare metal when you took in for the oil consumption results. Can you verify if the dealer marked the dipstick as the TSB states? i had one dealer fill it past the upper notch (nearl 1/2 inche over) and not mark the notch as expected. of course when i took it back, the claimed "oh its at the full mark level, your rav4 is doing great and not consuming any oil". Since then, i have to redo the oil test, but currently in a relocation process due to work. |
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#68 (permalink) |
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Junior Member
Country: Join Date: May 2012
Location: Nevada
Posts: 6
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It is unethical for the dealership to overfill the oil. As everyone else stated, they are doing it so that they do not have to perform an expensive fix at no cost to you. Having said that ... would it be too much of a stretch for us to drain some of the oil before going in for the re-check? Even if they have a tamper-resistant drain plug - which they do not - you can use a small hand-vacuum pump and plastic tube to take out oil from the fill area. I know it is completely wrong to do such a thing, and one wrong doesn't justify another, but you on the other hand face the prospect of a multi-thousand dollar engine fix because of the dealership's unethical behavior.
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#69 (permalink) |
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Advanced Member
Country: Join Date: Aug 2011
Location: WA
Posts: 537
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Here the thing you ca do "ibtisamjawad" when they put the oil in or check level, you need to be present and check the level yourself with them. Then watch them pull your vehicle out of the service bay, take your key and drive your required 1,500 miles. Return your vehicle to your dealer and ask them that you want to accompany then to see where the level is at. This will give you a peace a mind and a true reading.
__________________
I believe in safety, education, and enforcement, not banning, ignorance, and blame. |
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#70 (permalink) |
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Junior Member
Join Date: Jul 2011
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I have the same problem with my Rav4 07 Sport 4cylinder oil consumption. Frustrating and scary when thinking of the repair cost. What we can do is send our complaints to https://www-odi.nhtsa.dot.gov/ivoq/index.cfm to get our voices heard and get a recall.
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