Dealer Says New Transmission Needed $5k, Other Options? - Toyota RAV4 Forums
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#1 (permalink) Old 12-30-2012, 08:47 PM
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Dealer Says New Transmission Needed $5k, Other Options?

My 2007 RAV4 Sport 2WD 4 cyl needs a new automatic transmission according to my local dealership. When backing up hill under any significant load (anything other than extremely gently), the car makes a loud pop/thud sound and jolts a little and sometimes multiple sounds and jolts depending on how abruptly you accelerate. It only does it in reverse while backing up hill. The tech said the reverse clutch isn't engaging and then slams shut to engage and when accelerating harder when it does it multiple times the reverse clutch is engaging and disengaging multiple times.
It currently has 92k miles on it. It was misdiagnosed by the same dealer(in writing) in July 2011 with 63k miles on it as a front right strut tower needing replacement. Back then they said it's not a safety issue and would just get louder with time and I should have them fix it eventually. I had brought it in to them saying that I thought it was the transmission but they told me it was just the strut tower. I still had them flush and fill the transmission to be safe.
The sound did get louder over time as they said but unfortunately it was the transmission getting worse, not just a strut tower popping when the body flexed backing up as they told me.
If I'm not mistaken, the power train warranty is 5 years/60k miles. This would mean that it was just 3k miles out of warranty when they misdiagnosed it. They finally let me ride with the tech the other day and I replicated the sound several times and he instantly said it was the transmission. The service advisor then wrote up an estimate for about $5k to replace the transmission. About $2,500 for the tranny and $2,700 for about 19 hours of labor. They said Toyota doesn't let them fix internal tranny issues, they have to simply replace it with a remanufactured one which requires removal of the engine/transmission and replacement with the reman tranny.
-Anyone have any suggestions, thoughts, or constructive comments?
-Could this be something that could be fixed in the transmission by a tranny shop for less?
-Other options?

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#2 (permalink) Old 12-30-2012, 09:09 PM
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replace the tranny

I had the tranny replaced in my 2001 nissan altima at the shop were my buddy works for $2000. $5000 seems like a lot of money even for a 4wd tranny. I would get some estimates from at least 2 or 3 shops.
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#3 (permalink) Old 12-30-2012, 09:22 PM
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Look for used tranny and replace it yourself if you can.
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#4 (permalink) Old 12-30-2012, 09:25 PM
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I'd take it to a trusted independent transmission shop like the one I use in Coventry, RI.

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#5 (permalink) Old 12-30-2012, 11:30 PM
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Take it to another trusted garage to get it diagnosed. Most tranny rebuilding shops can repair them instead of replacing. With so little mileage on your vehicle, I can't imagine they would have to replace it.


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#6 (permalink) Old 12-31-2012, 12:46 AM
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As others have said take it to a trusted Trans shop.My Brother had a 2002 Ford Escape 4WD would not engage into reverse. If I recall tranny shop charged him 2300.00 to fix and it lasted over 200000 miles.
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#7 (permalink) Old 12-31-2012, 01:38 AM
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19 HRS. to swap a tranny?
Are they doing it blindfolded?

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#8 (permalink) Old 12-31-2012, 03:21 AM
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Go to a local shop. Only reason to go to a dealer is for warranty work.

My friend's 2002 Explorer just had the trans go a week ago. He took it to a local shop, got a rebuilt trans, new pressure plate, and shift kit all for $1800 INCLUDING labor. 19 hours of labor is a crock.

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#9 (permalink) Old 12-31-2012, 01:29 PM
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Trade that sucker in!
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#10 (permalink) Old 12-31-2012, 01:37 PM
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A re-manufactured unit is gonna run him between 2-3k easy. Even with labor, it should come in well below 5k. Toyota transmissions aren't cheap by any means.

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