Toyota NOT replacing any more transfer cases - Toyota RAV4 Forums
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post #1 of 12 (permalink) Old 05-15-2019, 06:24 PM Thread Starter
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Toyota NOT replacing any more transfer cases

I "had" an appointment scheduled for 7 AM in the morning to have the transfer case replaced. . Just literally got off the phone with the service manager. Canceled my appointment and told me that Toyota is working to resolve the issue. And they will contact me again as soon as a resolution is found.


I'll give it a week or maybe two. In the mean time, I'm going to research "other" alternatives.

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post #2 of 12 (permalink) Old 05-15-2019, 06:36 PM
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Originally Posted by PhenixFord View Post
I "had" an appointment scheduled for 7 AM in the morning to have the transfer case replaced. . Just literally got off the phone with the service manager. Canceled my appointment and told me that Toyota is working to resolve the issue. And they will contact me again as soon as a resolution is found.


I'll give it a week or maybe two. In the mean time, I'm going to research "other" alternatives. [IMG class=inlineimg]/forums/images/smilies/mad.gif[/IMG][IMG class=inlineimg]/forums/images/smilies/mad.gif[/IMG][IMG class=inlineimg]/forums/images/smilies/mad.gif[/IMG][IMG class=inlineimg]/forums/images/smilies/mad.gif[/IMG][IMG class=inlineimg]/forums/images/smilies/mad.gif[/IMG]
same happened to me yesterday they told the same they told you
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post #3 of 12 (permalink) Old 05-15-2019, 06:37 PM
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Sounds like Toyota finally realized that replacing the transfer case with the same exact part number isn't helping. Hopefully this means they are finally in the process of updating the transfer case.
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post #4 of 12 (permalink) Old 05-15-2019, 07:34 PM
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Originally Posted by PhenixFord View Post
I "had" an appointment scheduled for 7 AM in the morning to have the transfer case replaced. . Just literally got off the phone with the service manager. Canceled my appointment and told me that Toyota is working to resolve the issue. And they will contact me again as soon as a resolution is found.


I'll give it a week or maybe two. In the mean time, I'm going to research "other" alternatives.


Okay, fair enough, I suppose, but did they give you any recommendations? I assume you had the appt because you’re experiencing the “groaning” noise others have reported...so if they’re not fixing it, did they say it’s safe to drive in the state it’s in?


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post #5 of 12 (permalink) Old 05-15-2019, 07:54 PM Thread Starter
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Originally Posted by PDPete View Post
Okay, fair enough, I suppose, but did they give you any recommendations? I assume you had the appt because you’re experiencing the “groaning” noise others have reported...so if they’re not fixing it, did they say it’s safe to drive in the state it’s in?


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No. No information what so ever. They pretty much said that even they didn't know what will be next. Almost felt like a brush-off. So - I took the initiative to call Toyota Customer Service. I didn't get to speak to a Rep today. Waiting on a return call. But I have officially logged a complaint and have a case number. Guess I'm just waiting to see what happens next.

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post #6 of 12 (permalink) Old 05-20-2019, 04:35 PM
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they were going to replace mine tomorrow. But I told what you guys were saying here. The service manager at my dealership talked to the field engineer and confirmed that the new part they had for me was not the countermeasured new part. So, they cancelled my appointment. Apparently, it is going to be another couple of months before they come out with the correct part.

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post #7 of 12 (permalink) Old Yesterday, 08:22 PM
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It seems this will go the way of the airbags. Lots of talk and very little action. Hope I don't have this issue.

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post #8 of 12 (permalink) Old Today, 09:29 AM
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Could somebody post a link to the background on whatever TCase issue this is, and maybe what vehicles it affects?

Thanks!
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post #9 of 12 (permalink) Old Today, 11:05 AM
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It affects Adventures/Trails and Limiteds with the "first ever" front drive line disconnect.

https://www.rav4world.com/forums/195...ml#post2673827

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post #10 of 12 (permalink) Old Today, 12:56 PM
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Originally Posted by Quickdtoo View Post
It affects Adventures/Trails and Limiteds with the "first ever" front drive line disconnect.

https://www.rav4world.com/forums/195...ml#post2673827
You mean rear driveline disconnect 🙂

First ever for Toyota, but others have been doing that already. Not sure why Toyota didn’t design it properly and having issues with such low mileage is strange.
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