Join Date: Apr 2019
Location: North Carolina
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2019 Rav4 USB issues already...
I bought a 2019 Rav4 XLE Premium on March 22. By March 24, the USB that connects to the head unit wouldn't recognize any device plugged in. It would not connect at all, would not charge (yes, I know it's a very slow charging port). We tried my Android Galaxy S7, my iPod Nano that was new as of last year, my husbands iPhone 7, and various cords. Nothing was recognized by the system. Since then it has worked intermittently...one day it will recognize my iPod, then next time I start the car it doesn't. Same with my phone and other devices. When I bought the car I was told explicitly that my Android phone would connect with Entune and I could use Scout GPS to get maps on the head unit. Again, this worked perfectly the day after I bought the car but now doesn't work. Also, the car started to have a "seizure" whenever anything was plugged into this USB. I was driving with the iPod plugged in, and suddenly it stopped playing, the main Toyota screen popped up followed by the home screen, then it shut down again and repeated this over and over until I unplugged the iPod. I have been in contact with several different service people at the dealership, have had the car in 3 times since I bought it (not even a month ago) and here is what I'm being told...
The USB port isn't supposed to charge. (Okaaay, but it WAS charging.)
My phone isn't compatible with the car. (Okaaaaay, but it DID work, and the documentation on the Toyota website says it IS compatible...)
My iPod has too many songs on it. (This is my personal favorite as it is so obviously bullcrap.)
There is a corrupted song on my iPod. (Ok, I'll believe this one, but still...)
Does any of this make sense to anyone?
Since my last visit, my 10 year old iPod has been working perfectly. I have had it plugged in for 2 days and no issues. They did do an update at the last visit, but to be told that there are too many songs on my iPod? Really? No. Not buying it.
Sad thing is, I LOVE MY CAR.