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You've probably seen my buyer beware post. If not, you can look it up and also check out the pinned "issues" thread.
I have very mixed feelings on this. I liked the new design enough to trade in a 3 month old 2018 Rav4 on it - it's kind of a long story, and probably not the most financially wise move, but I figured in the long run I'd be happy with the new vehicle. I'm hoping for a good 15 plus year run out of this and I would be very happy except for the fact that my vehicle has shifting issues and has the same shift shock with coasting and reaccelerating as the TSB T-SB-0330-17 for the 2018 Camry indicates and instead of the shift shock from park to reverse, I have shift shock when coming to a complete stop when the vehicle hasn't warmed up yet (takes around 15 minutes of drive time). I've also had some other problems that you can read about in the other threads.
I'd be fine if Toyota was willing to acknowledge the problem (particularly the transmission issues) and be willing to fix it. Instead, they've declared that nothing is wrong with my vehicle which is a complete and utter lie. The specialist that they sent out to the dealer to check my vehicle said that he's sorry I'm having the issues with the vehicle and proceeded to try and give the most absurd reasons as to why I should be satisfied with it - and that's after he tried telling me that I should never really experience situations in real world driving that would cause the coast, go and jerk issue to rear it's ugly head. Total bull poop - all of it.
So in spite of what they said about learning their lesson from getting fined 1.2 billion dollars for covering up defects related to the unexpected vehicle acceleration issues that started showing up in late 2009, they apparently haven't. Their modus operandi is still to deny, deflect, and lie and expect their customers to be okay with that. It makes me quite angry to be honest. My case manager has submitted paperwork requesting a buyback from Toyota and that will take around 45 days to get an answer on it. Not sure why they're even bothering given that they claim my vehicle is fine, but we'll see. If they do take it back, I'll be disappointed and a bit sad, but I'll also be glad to walk away from a vehicle that's likely to experience reduced service life due to excessive wear and tear in the transmission and drive train AND to get away from a dishonest manufacturer (are there any honest ones left with any integrity?). I would like to see them just OWN their problems and just fix the vehicles already...
You need to figure out if you're gonna be okay if you end up getting a vehicle that has any of the problems I and others have experienced, knowing that at this point Toyota is denying a problem. If things don't work out in your favor, you may NEVER get a fix. If you get a vehicle without the transmission issues, you're likely to be pretty happy, none of this will really matter beyond the principle of the matter, if that. I took the gamble on the first model year thinking that Toyota would step up to the plate and be honest about any issues and work to fix them, but up to this point, I've been wrong.
If there was a vehicle that I thought was better that had a more honest manufacturer, I would point you in that direction immediately, but I'm not sure of any. I'm thinking most, if not all manufacturers would probably behave similarly - deny a problem until they can't.
If I had it to do all over again, I would have just bought a FWD 2018 Rav4 last year and been done with it. Beyond that I would have waited for the 2020 or gone with another manufacturer - not Honda w/ their turbocharged DGI engine problems though.
Last edited by CFike; 04-18-2019 at 10:18 PM.