Roof Rack Key - Where is it?

vesnyder · Nov 29, 2020

Just purchased a XLE Hybrid and it came with the roof rack. I want to make sure I can remove and/or adjust the rack in the future so am trying to find the key that allows the rack to be removed/adjusted. I checked the glove compartment and spare tire storage area and no luck. Any ideas where else I should check?

Thanks

Melwig · Nov 29, 2020

Check at the dealer. Sounds like they forgot to put it in the car.

vesnyder · Nov 29, 2020

They cannot find it either? They keep telling me "check in the spare tire area".

Melwig · Nov 29, 2020

Your recourse is still with the dealer. Ask them to find it. If they can’t, they should give you a replacement. You paid for something they haven’t given to you yet.

vesnyder · Nov 29, 2020

Thanks! We aren't letting them off the hook. I think they assume I will just give up and forget about it.

SeanBeanDiesInTheEnd · Nov 29, 2020

Did you check your centre console, manual envelope (in glove box), and under the storage tray in the trunk fully especially the tire iron package?

vesnyder · Nov 29, 2020

Checked everywhere and nothing! Dealer said he would get us one but they acted like nobody had ever asked for one?

tim.s · Nov 30, 2020

The Dealer is probably clueless because the crossbars are usually installed at the Port and not the Dealer.

By the way, did you get the bag with the wrench and rail covers? That bag more important than the "key". The key is just a plastic knob that is used to turn unscrew the end covers on the crossbars. If you ever want to to take the crossbars off, you'll need the wrench and the decorative covers that cover the empty spaces left by the crossbars. (My crossbar "keys" were actually in the bag with the other parts and the instruction paper.)

Also, the crossbars aren't "adjustable" like you suggested in your original post, meaning they only install in one single location and can't be moved forward or backward.

hotracer_05 · Nov 29, 2020

mine came in a plastic bag along with the plastic covers for the roof where the rack mounts to. was in the glove box

Melwig · Nov 29, 2020

Most people probably don’t even know they should have one and don’t ask about it. You definitely want to have it to check the torque when you use the rack.

PatsNotaGeek · Nov 30, 2020

Mine was in the glove box.

Bote_Rav4 · Nov 30, 2020

Got mine in the rear cargo.. by the spare tire 👍

rav4journey · Nov 30, 2020

Got mine with my XLE in a bag in center console in a bag; had the instructions, wrench, the decorative covers, weird washer type things and bolts in the bag. Hope this helps.

Rocko9999 · Nov 30, 2020

Can someone post a picture of what is supposed to be included? I have the racks but don't have any key.

rav4journey · Nov 30, 2020

Hello Rocko9999 - newbie first time trying to upload pic on this forum. Hope it works

This is what is in the bag I found in my center console:

rav4journey · Nov 30, 2020

Hello SeanBean - now you got me thinking

- I'll check

SeanBeanDiesInTheEnd · Nov 30, 2020

Please do! That would be terrifying if they let you drive without the bars bolted down

But I could be wrong, it's not unheard of that a dealer gives spares, just really rare. Usually they use what's included in the package to assemble it.

SCP · Dec 3, 2020

My 2019 Rav4 Limited Roof Rack key and associated equipment was in a sealed bag in the glove compartment.

John2023 · Aug 27, 2023

Once the crossbars are installed, are there “plugs” to fill the indentations where the crossbars were installed (presumably where you could access the bolt to remove them), or do these indents just remain open? My dealer installed them and seems logical to me there would be some kind of plastic plugs or covers for aesthetics. ***Correction: these indents appear to be where the locks are located.

dummyvariable · Aug 27, 2023

John2023 said:
Once the crossbars are installed, are there “plugs” to fill the indentations where the crossbars were installed (presumably where you could access the bolt to remove them), or do these indents just remain open? My dealer installed them and seems logical to me there would be some kind of plastic plugs or covers for aesthetics. ***Correction: these indents appear to be where the locks are located.

The crossbars and the towers come off as a single unit, leaving a rectangular hole on the top surface of the rail itself. The four black rectangular pieces at the bottom of rav4journey's photo above snap into those spots to cover the point points for the towers.

Roof Rack Key - Where is it?

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