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Charging Port Lid Stuck!

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#41 ·
OneAlpine said:
Charging lid would not open after trying all the things here. . .BUT I was unloading car and putting things in garage fridge, ALARM accidently went off with keys in my pocket. When I realized that might be the problem, I started car backed out from driveway and then back in and door immediately opened after turning the car off. Also I previously tried turning the car on and off but the problem only resolved after putting in gear and moving it.
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The key fob method that worked for me last time didn’t work for me this time!! Luckily, I read your post about putting the car in gear and moving it. Then when I went to lock/unlock with my key fob, the charge port lid finally opened.
 
#42 ·
OneAlpine said:
Charging lid would not open after trying all the things here. . .BUT I was unloading car and putting things in garage fridge, ALARM accidently went off with keys in my pocket. When I realized that might be the problem, I started car backed out from driveway and then back in and door immediately opened after turning the car off. Also I previously tried turning the car on and off but the problem only resolved after putting in gear and moving it.
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Thanks for this tip! It worked for me to put my car into gear, move it, and then put it in park. Then when I locked/unlocked with my key fob, the lid finally opened.
 
#44 ·
::ToyoMan:: said:
The release lever was going to be my plan B but reading the manual there was a portion that described using the FOB so I gave it a try and it worked phew!

I had one of those feelings where I was "Really? Everything was great!"

On a side note. I wonder how long can those lids last with the constant opening and closing when charging.
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Welllllll.....I have slightly over 22K on mine and all of sudden the charge port door started acting "loose"....I could easily move it up and down and, in fact, could not close it without lifting it up slightly. Took it to the dealer yesterday and they said the "hinge has gone bad"....they have ordered a new one which should arrive in 1 or 2 weeks. We shall see how the install goes........
 
#46 ·
cometguy said:
I had this problem this evening for the first time: after a drive home, parking in the garage, turned off car power (drove in electric mode all day), and went to open the charge-port door ... it would not open... unlocked, locked, unlocked, locked car doors with key fob numerous times -- door still would not open (though all car doors opened and the gas-port door opened with no problem). Tried all sorts of combinations with the key fob -- multiple double clicks to unlock, etc. -- still the charge door would not open. I then went to the front passenger door to get something out of the car, and the car had apparently locked but my touching the handle unlocked the door automatically (keyless entry), and I moved something from the front seat to the back seat. After closing the doors, I turned to look at the charge-port door, and it was slightly ajar, and opened easily. Very bizarre... Did unlocking the car doors via the car handle enable the charge-port door to unlock?? The car is charging overnight, but I'll check out the door again tomorrow after it's fully charged.
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Look
cometguy said:
I had this problem this evening for the first time: after a drive home, parking in the garage, turned off car power (drove in electric mode all day), and went to open the charge-port door ... it would not open... unlocked, locked, unlocked, locked car doors with key fob numerous times -- door still would not open (though all car doors opened and the gas-port door opened with no problem). Tried all sorts of combinations with the key fob -- multiple double clicks to unlock, etc. -- still the charge door would not open. I then went to the front passenger door to get something out of the car, and the car had apparently locked but my touching the handle unlocked the door automatically (keyless entry), and I moved something from the front seat to the back seat. After closing the doors, I turned to look at the charge-port door, and it was slightly ajar, and opened easily. Very bizarre... Did unlocking the car doors via the car handle enable the charge-port door to unlock?? The car is charging overnight, but I'll check out the door again tomorrow after it's fully charged.
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Yes, after trying everything suggested in this forum to unlock the charging port and the thing that worked was locking the door with the fob from the outside, then using the door handle to unlock and open the car door. Only then was I able to access the charging port
 
#48 ·
I just had the charger port door not unlocking problem for the first time this evening (Christmas), and tried everything in mentioned in this forum. Double clicking the fob did not initially work but after double clicking again a couple of times, I went to the passenger side door, opened it. Closed it. Hit the fob lock. Hit the fob unlock and noticed the charger port door slightly ajar. It simply opened after that.

The weather has been extremely cold and someone mentioned the low battery issue could be contributing to the problem.
 
#49 ·
I wanted to say that I appreciate this thread very much. My charging connector got stuck/locked in the charging port this afternoon, and despite the pin not having engaged, I could not for the life of me get the connector out. I used the fob to lock and unlock many times, no luck. I tried the manual key in the doors, and the interior unlock buttons. Unfortunately, you're not allowed to move the car in this scenario. I found the emergency release lever solution in the manual, and was confused that the lever seemed like it was already pushed in. I finally figured out that I could pull the lever back out (to look like the manual), and push it in per the instructions. I was then able to disengage the charging connector. In case that's helpful information for anyone in the future.
 
#50 ·
stacey23 said:
I found the emergency release lever solution in the manual, and was confused that the lever seemed like it was already pushed in. I finally figured out that I could pull the lever back out
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to be helpful can you at least quote what the manual says and/or show a picture of this emergency release lever?? Dont have the car yet so not sure what you mean.
 
#55 ·
Hypermile said:
I can confirm that charged door will not open if the tailgate is open. No matter if the doors are locked or unlocked.
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Is this for a 2024 model?

If you have a 2023 (and perhaps 2022 and others), and turn off the locking option as @Chazz8 explained here, the charge door remains unlocked when the tailgate is open.
 
#56 ·
Chazz8 said:
At the risk of someone not knowing the charger handle is locked to the vehicle and pulling (too) hard to get it disconnected, I changed my Connector Lock setting (under Vehicle Settings -> Charging Settings -> Connector Lock) to OFF.

View attachment 159285
Setting Operation description
“Auto Lock” (Default setting). The charging connector is automatically locked when the charging connector is connected.

“Auto Lock & Unlock”. The charging connector is automatically locked when the charging connector is connected and automatically unlocked when charging is completed.

“OFF” Not using the charging connector locking system
Click to expand...
very cool, thank you for taking us thru the menu structure
 
#57 ·
::ToyoMan:: said:
I’m not able to open the charging port lid. It seems to be stuck.

Any ideas?

Edit: I got it fixed. I guess the Port Lid is a smart lid and for whatever reason it got locked. First time happening to me.

The solution was to use the smart key/fob and hit the unlock button twice. I swear I almost pried open that thing lol.
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Seems to be 2 threads in this post - one to do with the charging port lid and the other to do with the charger getting locked on. My issue was the charging port door. I tried all of the suggestions here, but none of them worked. What did work was holding the charging port door in, using the fob to lock and unlock it a few times and it eventually opened for me. I set up a service appt for them to sort it out... haha like another person on here they were all "uh, I don't know, we've never had that problem, uh, maybe try a screwdriver?" Not encouraged by that, but I'm glad I can charge my Rav now.
 
#58 ·
::ToyoMan:: said:
I’m not able to open the charging port lid. It seems to be stuck.

Any ideas?

Edit: I got it fixed. I guess the Port Lid is a smart lid and for whatever reason it got locked. First time happening to me.

The solution was to use the smart key/fob and hit the unlock button twice. I swear I almost pried open that thing lol.
Click to expand...
Thanks. Your trick worked for me. Locking and unlocking car doors using the door button wouldn’t release the charging door which had never happened before to me. I googled and found your solution using the key fob twice pressing lock and then unlock and it worked. (I had tried the door lock buttons multiple times locking and unlocking and no success). I did notice the other day I heard the charging door lock when I hadn’t pressed the lock button and wasn’t driving and thought that was strange. I use my Apple Watch to lock and unlock the doors often so maybe it was related to that.
 
#59 ·
Chazz8 said:
At the risk of someone not knowing the charger handle is locked to the vehicle and pulling (too) hard to get it disconnected, I changed my Connector Lock setting (under Vehicle Settings -> Charging Settings -> Connector Lock) to OFF.


Setting Operation description
“Auto Lock” (Default setting). The charging connector is automatically locked when the charging connector is connected.

“Auto Lock & Unlock”. The charging connector is automatically locked when the charging connector is connected and automatically unlocked when charging is completed.

“OFF” Not using the charging connector locking system
Click to expand...
I don't have "Charging Settings" in my 'Vehicle Settings' menu (2023 R4P XSE) and can't find anywhere else in the various menus where Connector Lock is listed. Any ideas?
 
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