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$75 synth oil change, OE filter, and tire rotation.
$65 without rotation at another dealer.
Haven't checked with the 3rd and 4th local Toyota dealers.

Problem is... they'll all always write up $600-1000 worth of unneeded services like coolant/brakefluid/airfilters/TBcleaning/belt/hoses/fuel cleaner/engine flush/atfPSFgearoil......... and then charge extra to replace the flux capacitor, top of the blinker fluid, and grease the muffler bearings.

I DIY and haven't decided if I'm going to skip the 2 freebie changes or not. I personally don't care to have dealer hack lube techs touching my car. I'll avoid arrest by not snapping when they impact wrench the wheel lug nuts or oil pan drain bolt, lose screws/clips for the underpanels(cabin or engine air filters...), lazily skip the filter change, over/underfill the sump by gallons, or leave other parts off. Only a fool trusts their dealership. A smart owner watches them like a hawk if they can't DIY.
 
$75 synth oil change, OE filter, and tire rotation.
$65 without rotation at another dealer.
Haven't checked with the 3rd and 4th local Toyota dealers.

Problem is... they'll all always write up $600-1000 worth of unneeded services like coolant/brakefluid/airfilters/TBcleaning/belt/hoses/fuel cleaner/engine flush/atfPSFgearoil......... and then charge extra to replace the flux capacitor, top of the blinker fluid, and grease the muffler bearings.

I DIY and haven't decided if I'm going to skip the 2 freebie changes or not. I personally don't care to have dealer hack lube techs touching my car. I'll avoid arrest by not snapping when they impact wrench the wheel lug nuts or oil pan drain bolt, lose screws/clips for the underpanels(cabin or engine air filters...), lazily skip the filter change, over/underfill the sump by gallons, or leave other parts off. Only a fool trusts their dealership. A smart owner watches them like a hawk if they can't DIY.

OK so this is a bit of a sensitive topic so to speak because yes I am one of the many that hates to see the snafus dealer techs subject our vehicles to (last example at Toyota: overfilled complimentary oil change for the RAV4).
Which is why for instance once the complimentary stuff was over at 36k miles and I bought the car, I started doing my own.
But. As much as I love my car, I love my own health even more, even my own comfort. So in winters, here in New England, I am NOT doing my own oil changes. I used to, on my old Volvo S80, but by then I had a professional lift in the barn, so I would lift the car up to the ceiling. Now that I moved, I'm not crawling under the car on cold cement in winter, not worth it by a long shot.
Which is why in my naiveté (or delusional thinking perhaps) I like to believe that by taking the car to Lexus (which is what I've done last winter) they will do a better job simply because a luxury brand has a higher expectation of quality, both from the dealership management, but also form their customer base. So hopefully they try to hold themselves up to those standards.
Naive? Delusional? Would love to hear opinions.
 
Naive? Delusional? Would love to hear opinions.
Probably true for most locations because most are run poorly except Longo Toyota located next door to Longo Lexus in El Monte, CA, you can expect the same level or better service at the Toyota dealership than Lexus because it's the nation's largest Toyota dealership with Longo Lexus closely lagging behind.

You should expect to pay more for parts at Lexus even though the parts come from the same box
 
....Which is why in my naiveté (or delusional thinking perhaps) I like to believe that by taking the car to Lexus (which is what I've done last winter) they will do a better job simply because a luxury brand has a higher expectation of quality, both from the dealership management, but also form their customer base. So hopefully they try to hold themselves up to those standards.
Naive? Delusional? Would love to hear opinions.
I would hope that a Lexus dealership would have higher quality employees. I would expect that their management would have a lower tolerance of incompetence and release anyone that screws up, and would think that their pay scale is better. You do get what you pay for. I do miss not having a higher end dealership locally since my last major move. The nearest 3 Lexi dealerships are 3, 3.5, and 4hrs away.

I don't blame anyone for not wanting to DIY. I don't care for someone with a foolish blind trust for ANY shop.

I'd wager that the Lexus waiting room is more enjoyable than at Toyota, even though all local here Toyota dealerships have been remodeled, fancified, upsized, and drastically improved on in the past decade. Service writer and tech ignorance seems to be excessive regardless of the brand. Customer service is critical when a shop screws up. If they can't admit the screwup, and correct it graciously, then what? I'd say some of it has to do with the current attitude and work ethic out there. I haven't seen the bad service issues with higher end dealerships as often as the common brands.
 
Discussion starter · #7 ·
$75 synth oil change, OE filter, and tire rotation.
$65 without rotation at another dealer.
Haven't checked with the 3rd and 4th local Toyota dealers.

Problem is... they'll all always write up $600-1000 worth of unneeded services like coolant/brakefluid/airfilters/TBcleaning/belt/hoses/fuel cleaner/engine flush/atfPSFgearoil......... and then charge extra to replace the flux capacitor, top of the blinker fluid, and grease the muffler bearings.

I DIY and haven't decided if I'm going to skip the 2 freebie changes or not. I personally don't care to have dealer hack lube techs touching my car. I'll avoid arrest by not snapping when they impact wrench the wheel lug nuts or oil pan drain bolt, lose screws/clips for the underpanels(cabin or engine air filters...), lazily skip the filter change, over/underfill the sump by gallons, or leave other parts off. Only a fool trusts their dealership. A smart owner watches them like a hawk if they can't DIY.
Greasy:

Loved your reply.
 
Change here up to 5 quarts they advertise as $79.

Mine are always free because they have the "free oil changes for life". However as soon as the Toyota free changes were over, they immediately started the upsell, and if you don't buy there recommended services you will loose the free oil changes for life, or so I was told but it hasn't happened yet. I still go because I am still under warranty.

As soon as the warranty is over I will not darken their door. Its definitely not about them doing the oil changes - they usually screw that up. However possibly you have a leak or something you don't detect, and that causes an issue - they could theoretically say because they didn't see it every 6 months there going to deny warranty because they would have caught it early. Would that really happen - likely not, but its just as easy to bring it in. So far I am at 4 years / 35000 miles and have paid exactly zero. At most I will be back twice more for "service".
 
Often times you can prepay for 3 at the price of ~2. I can change my own oil for ~$35. I rotate my tires every time too. I didn't use any of my ToyotaCare oil changes.
Same. If you want it done right and without pushy upsells or potential intentional damage being done to your car, you have to do it yourself.
 
No free service by a junior tech who is counting down the time to leaving. Its not free having to chase a dealer to fix things muffed up or god forbid scratches or other such issues.

Do my own. Luxury of having a heated garage so season doesn't impact me. Up on jackstands...move all four around while its draining. 38 bux with tax using full syn and a proper filter and I can recycle at AutoZone, AdvanceAuto or ORielys
 
We had a fog light get water in it & It shorted out, when i was in the write up lane, a guy comes to move the car & Bangs on the front left Fender with his fist to try to make the light come on. I said you mind not beating on our NEW CAR...?

I asked about an alignment, they said only the first whatever was free, the next time we went there, all of a sudden it needed an alignment, for 99.00, i said but 3 weeks ago it was fine.

I went to Hibdon Tires + and got a lifetime alignment, for 89.00.

Pan Gasket leak, replaced pan gasket under warranty, over filled, did not replace filter. I came home and replaced the filter my self. Then the oil Level Was Fine.
when i did the filter change, i didnt even put it on ramps or Jack Stands.

We just got through Changing the Oil, Filter, Air Filter, Wiper Blades, (Refills From Dealer), last month we rotated the tires along with changing the rear diff & the Front Transfer Case. with AmSoil...
Next is the Transmission. 32,000 miles.

My & the Little Woman do all that we can do ourselves. I'm Teaching her & it takes the Stress off my old Body.

By the way a cold garage floor can be beat by a cheap cardboard box, just put it in the house before you go out to do the work.
 
Doesn't help you much, but I can share my last servise (1. year) costs :) (Estonia, EU)
  • 1. year/ 15000km service 59,25€ (all: add+20%VAT)
  • oil plug washer (gasket) 2,75€
  • oil filter 12,24€
  • engine oil (4,3L) 89,23€
  • cabin air filter 15,83€
  • cabin air filter change 12,50€
  • injector cleaner 24,42€ (Toyota original PZ463-00PB0-04) <- this was optional
  • "other ..." 9,39€
------------
In total 270,73€ (includes VAT) =~293,34$
I think it's not too much to pay for once a year :)
 
My local Toyota dealership charges $125 for a 5-quart oil and filter change. That probably seems outrageous to those of you who live elsewhere than California, but even Jiffy Lube charges $110 here, for a 5-quart oil change with full-synthetic oil ($90 for conventional oil). Doing it myself, I pay $5.50 for a Toyota N1 filter, and $26 for 5 quarts of oil (usually Mobil1 from WalMart), so $32 total. I use a Fumota oil drain valve, so I don't have to buy crush washers for the drain plug, saving 50¢ there.
I've always done my own oil changes at home, except once on a long cross-country road trip when I let a Jiffy Lube place in North Carolina change the oil in my truck. I'll let the Toyota dealer do the two free oil changes (10,000 and 20,000 miles) I'm entitled to, but that's all. The 5,000 and 15,000 mile free service is actually just a tire rotation and visual inspection, and I get my tires rotated for free at America's Tire anyway. And I don't agree with Toyota's 10,000 mile oil change intervals. On my 2019 Prius Prime, when it had 5,000 miles and I took it in for it's first free service, the oil was already a darker color than I'm comfortable with - not "black" yet, but the brown color of very dark toast. I changed the oil myself, since Toyota doesn't give you an oil change at 5,000 and 15,000 miles, and I plan to do the same on my R4P, as soon as I've run 110 gallons of gas through the ICE (110 gallons approximates 5,000 miles of running the ICE). On these PHEV cars, you can't use the odometer mileage for oil change intervals, since some percentage of the driving is done on external battery charge power, so on my Prius Prime, and now on the Rav4 Prime, I keep a log of all gasoline purchases, and 5,000 miles on the ICE = 85 gallons in a Prius Prime, 110 gallons on a Rav4 Prime.

The Rav4 Prime requires a change-out of the inverter/transaxle/battery coolant at 60,000 miles, and I'll probably let the dealer do that, because it's a complicated job and I heard that it requires a suction pump to pull the old coolant out of the battery. I changed the transmission oil in my 2019 Prius Prime myself, and it turned out to be a pretty easy job, so I expect to do it myself when my Rav hits 40K miles. The oily tool you need is a 10mm hex driver, and a funnel with 5 feet of 1/2" vinyl tubing to get the new oil in. NOTE: To do a transaxle oil change on any Toyota Hybrid, the car needs to be level, so if you use ramps to lift the front, you have to lift the back of the car by the same amount.
 
Wait til you guys see how much the BMW dealership asks for an oil change lol
 
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Reactions: sarttek
I use the 6k mile service interval, and have been using Mobil 1 for about 2 years now. Are any of you that are running synthetics going longer than 6k miles? That interval was the same regardless of conventional or synthetic, so every time I go to the shop and spend $90 on a 7-quart Hemi oil change I wonder if I'm pouring perfectly good oil down the drain.
 
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