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Prime Grip

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2023 RAV4 PRIME XSE
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Discussion starter · #1 ·
I was looking at my Toyota App today and noticed in Health & Alerts section that i had a service campaign to call the Dealer for my 2nd Key Fob.
I bought my PRIME at the end of Sept, so it's nice to find out the 2nd one is waiting to be picked up.
So if you're still waiting , check your APP for the notice because you might be out of the loop.
 
Discussion starter · #3 ·
Thank you, just looked and, same! I never would have thought to look under Health & Alerts, nor Service Campaign, so your post was a big help!
Yeah, out of the blue i checked the app and there it was. Going tomorrow to pick it up After i verify it's at the Dealership.
Glad i could help.
 
FYI - I got my notice 2 weeks ago via the App (car manufactured 6/23). I called dealer and they confirmed I was eligible for the second key and placed the order for it while we were on the phone. They said it was on back-order with an expected delivery date of December 5th (today!), so hopefully I'll hear from them today. Once they receive it, they said they will notify me and then set up an appointment for programming.
 
Discussion starter · #8 ·
FYI - I got my notice 2 weeks ago via the App (car manufactured 6/23). I called dealer and they confirmed I was eligible for the second key and placed the order for it while we were on the phone. They said it was on back-order with an expected delivery date of December 5th (today!), so hopefully I'll hear from them today. Once they receive it, they said they will notify me and then set up an appointment for programming.
TomS OKC , Thanks for the info. I thought i could just go pick it up. I'm getting on the phone now to see what's up.
 
Not sure when my wife got the notice, she said she got something the other day but didn't say anything until I said I was going to call and find out if they had any updates. So I called and it's on order, you'd think that since you've already bought the car that the fob would be sent to the dealer and you would not have to be waiting for it to be ordered! So now we wait a little longer for it to arrive. But, hey, at least it's progress.
 
Not sure when my wife got the notice, she said she got something the other day but didn't say anything until I said I was going to call and find out if they had any updates. So I called and it's on order, you'd think that since you've already bought the car that the fob would be sent to the dealer and you would not have to be waiting for it to be ordered! So now we wait a little longer for it to arrive. But, hey, at least it's progress.
I believe the reason they don't just send the key fob to the dealer where you purchased the car is because many people purchased the car from a dealer nowhere near where they live, thus the reason Toyota allows you to select a dealer of your choice to obtain the key. This is especially true for the R4P. I had been searching for the right one at the right price for 11 months on both the East and West coasts but finally my name came up on the list of the dealer 7 miles from my house! Lucky for me it was even the color my wife wanted from the start!
 
I believe the reason they don't just send the key fob to the dealer where you purchased the car is because many people purchased the car from a dealer nowhere near where they live, thus the reason Toyota allows you to select a dealer of your choice to obtain the key. This is especially true for the R4P. I had been searching for the right one at the right price for 11 months on both the East and West coasts but finally my name came up on the list of the dealer 7 miles from my house! Lucky for me it was even the color my wife wanted from the start!
Plus I expect that the part is slightly different because it does not include the mechanical key. The dealers are probably not allowed to stock this part to prevent having another shortage.
 
I believe the reason they don't just send the key fob to the dealer where you purchased the car is because many people purchased the car from a dealer nowhere near where they live, thus the reason Toyota allows you to select a dealer of your choice to obtain the key. This is especially true for the R4P. I had been searching for the right one at the right price for 11 months on both the East and West coasts but finally my name came up on the list of the dealer 7 miles from my house! Lucky for me it was even the color my wife wanted from the start!
I had to travel clear across the country, 3,000 miles, to get an R4P equipped the way I wanted - specifically, an SE without the Weather and Moonroof option. I hate glass roofs on cars. From June 15 to the end of September, average daytime high temps are 100°F to 108°F where I live, and the last thing I want is to have the sun blasting through a glass roof panel and adding more heat to the inside of my car. Why anyone in California would be willing to buy a Tesla at all is beyond me, given that the entire roof on these cars is a glass panel. I wanted a white R4P, but so few R4P SE's get delivered to the US without the glass roof option, that I spent 2-1/2 years just trying to find one within 1,000 miles of central California, in any color. I never did find a single one, in California, Oregon, Washington, Nevadea, or Arizona, and finally settled on this dark blue one, 3,000 miles away, in Baltimore, MD. But it was worth the wait: when I first started looking, in October 2020, the a/c charger in the SE trim was the same 3kW unit used in the Prius Prime; to get the 6 kW charger, you had to buy an XSE with Premium Package, and that added $9800 to the price of an SE, and forced you to accept a glass roof, which I wasn't going to do. For 2023, ALL Rav4 Primes get the 6 kW charger, including the base SE trim.

I also don't like the 19" wheels on the XSE, as their is a much more limited selection of all-terrain tires available in that size compared to the 18" SE wheels.
 
Discussion starter · #14 ·
Got the notice, contacted my Toyota dealer and they ordered the key which then arrived in 3 days. Made the appt and it took 45 minutes to program. Easy and nice to have the spare key.
Thanks Gary , I was called and dealer set up an an appointment for Monday . They told me it would take 3 hours , WHAT ?? I don't think so. Thanks again
 
Got the notice, contacted my Toyota dealer and they ordered the key which then arrived in 3 days. Made the appt and it took 45 minutes to program. Easy and nice to have the spare key.
Was this recent? The dealer ordered mine back on November 21st; I checked yesterday and they still haven't received it! They said it was still on back-order and may take another 2 weeks! Anyone else still waiting after notified they are eligible for the second key and the dealer placed the order??
 
Alright Gary, Just as you said, 45 min to program the 2nd KEY FOB. The service adviser said it was going to take at about 2 hours or so, that tells you what he knows.
Thanks for the heads up Gary.
They quote a 2 hour window so that if they don't get started immediately (another car is currently being serviced), that you won't be upset if it takes longer. The customer is always happier if the car is done early.
 
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