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I take their stance to mean they don’t want to bother with understanding how each mfr’s system works, so just replace all 4 no matter what.

No matter which AWD or 4WD system you use, we highly recommend replacing all four tires at once. Not only does this allow you to select the best tires for your rig, it also helps you avoid potential damage to your AWD or 4WD system.
 
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Dr D,
"Oh Ye of Little faith"
How can you not trust big business, the existing government operations or turning an "honest" profit.... ; )
Note: Disclaimer: Tongue in cheek implied above


I for one would not run tires out of targeted specification (or close to the limit) to save a few bucks and risk more expensive damage to the vehicle.
 
This was my reply back on Feb. 12, 2014 to a similar thread titled, "AWD.... Do you have to replace all 4 tires"

"The answer depends on the type of AWD. The types that are full time AWD have some type of "slippage" unit often called a viscous drive in the driveshaft to the rear differential. It has to slip (and generate heat) when the vehicle is turning since the front wheels roll farther than the rear ones. Tires of different circumferences front to rear force it the slip while driving on a straight road, not something it's designed for. Thus it wears out prematurely.

Vehicles with more sophisticated computer controlled rear drive systems such as the 4.3 and I suspect 4.4 RAV4s simply don't engage the rear drive if the circumferences vary by more than 3% so they aren't damaged by different size or wear tires.

Of course trying to make a tire store understand that may be a different story.
When I had a blowout on my 1999 F-250 on Labor Day in Montana and went to the only place open, Walmart, wanting 2 tires, they made me buy 3 (the fourth was nearly new) because I had shift-on-the-fly 4WD and couldn't be trusted not to engage it at 75 mph on the interstate."
 
I posted a siimilar question before we bought our latest Rav4. We wanted AWD but we unhappy about the idea of shaving or replacing 4 tires because of some unfixed problem in one tire. A rav4world poster I believe is a Toyota tech says the rav4 AWD system is such that it would not interfere . It would be safe to replace one tire.
 
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