Hi, when I purchased my 2024 RAV4 Prime my tire pressure is 53 psi. The door jamb I.D. says tire pressure should be 35 psi?
Steve
Steve
RAV4 Tire pressure 53 psi
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Steve9
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Reduce the pressure to 35 psi. When cars are shipped, the tires are over inflated to minimize flat spots. Your dealer should have adjusted the pressure prior to delivery. This exact thing happened to my neighbor. He complained to the dealer and was given an apology plus two free oil change certificates.
Thank you.
I had the same issue but I didn't say anything to my dealer, I just lowered the PSI myself. Next time I get a new car and it happens again I will take note from this thread and make a complaint to the dealer and see if i get some freebies 😜
I lurked on this forum for a couple years before joining and buying my '21 gas XLE so I knew about the dealer incompetence in checking and lowering the obscenely high shipping tire pressures. I had a tire gauge in my pocket when I went to pick up my RAV brand new at the dealer and lowered those pressures to the proper PSI on the door jamb decal before even test driving the new car.
I wonder what a predelivery tech makes? I bet my 16 YO could be WAY more attentive to stuff like that.
Maybe....
FYI: There is a pre-delivery service (PDS) procedure that all Toyota dealers are required to perform (see T-SB-0056-20 for the 2021 RAV4 PDS procedure). It requires checking the tire pressure and initializing the TPMS, which also includes changing the tire pressure compensation settings in cold weather, if needed.
Now for the fun part. This procedure also requires the dealer to "maintain the completed Check Sheet in the customer's file" ( the bold/underline is in the document, not my editing). Then goes on to say: "If you cannot produce a completed form for each retail sale upon TMS and/or Distributor audit, the PDS payment amount will be subject to debit."
So a suggestion: go to your dealer and ask for a copy of the PDS check list in your file. If they argue with you, simply show them the procedure T-SB and point out they are required by Toyota to keep the check list. I did that, and the dealer took several days to produce a copy of my check list. (Perhaps they went in the back room and the secretary filled in the boxes to earn her keep as Dr. Dyno suggested).
same thing on my 2017 rav4, but NO apology, and happened on every visit after that. makes you wonder? but what to do when there's not another dealer for almost 100 miles.
Its....air? While most likely the whole PDC probably wasn't done I cant remember any life threatening issues that could become of it.
And to pay for PDC? You would if they wrapped it up in price or made it a line item. I just expect dealers not to do their job and get out of there as soon as possible therefore I am never surprised.
And to pay for PDC? You would if they wrapped it up in price or made it a line item. I just expect dealers not to do their job and get out of there as soon as possible therefore I am never surprised.
my '24 R4P also came with the tires way over-inflated - so much for the new car prep... i complained and got nothing but 'we'll have the Serice Manager call you back' - and never did... no free oil changes for me but that's ok because if they can't even get the tire pressure correct - I'm certainly not going to trust them changing my oil... Roseville Toyota
Unfortunately this is normal, I don’t think I ever picked up a car that didn’t have the tires over inflated. Two weeks ago I picked up an Integra (the RAV4 is my wife’s car), yup, the tires were at 40 psi.
Sadly this makes you wonder what more important services they're messing up! years ago I used to work for Mercedes Benz, you wouldn't believe what they used to tell us what to do, and how to do it, pertaining to scheduled maintenance. I worked there only a short time. I had a problem living with myself.
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