MY 2024 RAV4 XLE PREMIUM SEEMS TO HAVE LOST BLUETOOTH CONX WITH MY IPHONE. MY PHONE SAYS IT'S CONNECTED WITH THE CAR AND THE PHONE APPEARS IN THE SETTINGS DEVICES BUT I CAN'T GET THE PHONE TO SHOW UP IN MUSIC, MAPS OR CONTACTS WITHOUT A USB CONNECTION PLUGGED IN. ANYONE??
Bluetooth lost connection with phone.
mmorgan777
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MY 2024 RAV4 XLE PREMIUM SEEMS TO HAVE LOST BLUETOOTH CONX WITH MY IPHONE. MY PHONE SAYS IT'S CONNECTED WITH THE CAR AND THE PHONE APPEARS IN THE SETTINGS DEVICES BUT I CAN'T GET THE PHONE TO SHOW UP IN MUSIC, MAPS OR CONTACTS WITHOUT A USB CONNECTION PLUGGED IN. ANYONE??
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YOU'RE CONFUSING BLUETOOTH CONNECTION WITH ANDROID AUTO. BLUETOOTH CAN COMMUNICATE CALLS AND MUSIC BUT UNLESS YOU HAVE A MODEL THAT SUPPORTS WIRELESS ANDROID AUTO YOU DO HAVE TO PLUG THE PHONE IN WITH A CORD TO GET MAPS TO SHOW UP, OR YOUR MUSIC APP'S CAR INTERFACE.
GO INTO THE AUDIO MENU > SOURCE > SELECT BLUETOOTH AND YOUR AUDIO WILL CONNECT AGAIN. PLEASE REPORT BACK WITH RESULTS IF THAT DOESN'T FIX IT.
GO INTO THE AUDIO MENU > SOURCE > SELECT BLUETOOTH AND YOUR AUDIO WILL CONNECT AGAIN. PLEASE REPORT BACK WITH RESULTS IF THAT DOESN'T FIX IT.
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Thanks for responding. Don't think I'm confusing anything with anything. When I picked up the brand new car, The salesman set me up with both our iPhones doing carplay with the Rav4. Now, 8 months later the phones and Rav aren't talking. I worked on it for 2-3 days and just got back from the dealer where someone worked on it for about 30 minutes with no success. I have an appt tomorrow for the first checkup and hopefully the service dept can fix it. I did say I had an iPhone and thought that that would rule out anything Androidish. I use carplay and from what I understand the car uses Bluetooth to talk to my iPhone. I see them "connected" in both my iphone settings and in the bluetooth devices listed listed on the car's display.
By the way, thanks for using ALL CAPS. Makes it easier for me to read. I hope Dr. Dyno doesn't show his/her displeasure with you.
Try using bold instead. That may be even easier to read than caps. Or increase the font size, or font style.
Morgan, try resetting the radio by holding down the volume control for a few seconds.
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good suggestions for the type. I'll have to try it. Taking the car to the dealer in 30 mins. We'll see how they do it. I'll keep your suggestions. Thanks
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With this context, I think it would be a big enough issue to keep on the dealer about. When I disconnect my phone from Android Auto (I understand you have an iPhone but assumed it would do the same thing when disconnecting Carplay) I have to manually select the Bluetooth source again or it will show no audio input in the same way your first post described. I hope they can fix it for you!
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Thx. I’m at the dealership now and they’ve been working for an hour and half. To quote the CSNY song, I’m “Helplessly Hoping”.
So, after the dealership, we might be able to help you in at least isolating it between the "normal' bluetooth connection, and the Carplay application.
Your statement: BUT I CAN'T GET THE PHONE TO SHOW UP IN MUSIC, MAPS OR CONTACTS WITHOUT A USB CONNECTION PLUGGED IN
does not make sense, the phone does not show up in a music app, the tunes on the phone should show.. you seem to imply that it works with a usb cable, so perhaps it is a setting.
On my '24 prime, (I have android) , you ENABLE the normal "phone type" apps via Bluetooth SEPARATELY from the Android Auto app (but in your case Carplay)... this could be your problem
Greg
Your statement: BUT I CAN'T GET THE PHONE TO SHOW UP IN MUSIC, MAPS OR CONTACTS WITHOUT A USB CONNECTION PLUGGED IN
does not make sense, the phone does not show up in a music app, the tunes on the phone should show.. you seem to imply that it works with a usb cable, so perhaps it is a setting.
On my '24 prime, (I have android) , you ENABLE the normal "phone type" apps via Bluetooth SEPARATELY from the Android Auto app (but in your case Carplay)... this could be your problem
Greg
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By saying CAN'T GET THE PHONE TO SHOW UP IN MUSIC, MAPS OR CONTACTS WITHOUT A USB CONNECTION PLUGGED IN, I meant that There were no music, maps or contacts displayed on the display yet my iphone said "connected" to the rav. The dealer had no problem connecting another iphone to the car and I can so bluetooth with other bluetooth enabled devices, speakers, laptop, iPods and I had no problem connecting an older iPhone with the RAV, I just can't get a carplay conx between the RAV and the iPhone. In other words, my iPhone connects by bluetooth normally with other devices except the RAV and the Rav connects using Carplay with other iPhones..Perplexing to say the least.
By the way my IOS on the phone is the latest, 18.3.1 and the IOS on my old phone is OLD!, 16.7.7.
Again, with USB everything is hunkydory, just like the Carplay conx a week ago.
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After 2 1/2 hours on the phone with Apple support we were able to get Carplay functioning correctly on the RAV again. Thanks for everyone's suggestions. Back to hunkydory in Carplay.
What did you do to fix it? I have a similar problem!
I also have a similar problem but with Android Auto. The Bluetooth connection to Android Auto was always inconsistent. But recently, it hasn't connected unless I plug in the phone. It won't even connect if I try to connect it from the car settings. The car recognizes both my phone and my wife's. But when I select my phone and touch the button to connect Android Auto it just hangs. Often, after a hard wire connection, it will automatically connect for a while. But then it fails and I have to connect the wire again. I have a 2023 XSE Hybrid.
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If you had Apple, I would say to call support. Can you call the maker of your phone? It sounds like you have the same problem as I. As you can imagine after spending over 2 hours, we went all over the place so there's really no recall of ALL we did. What I tried to remember were the basic steps and those were to reset the car ( 1. turn it off. 2. open and close the door. 3. lock the door 4. turn it back on) Then disconnect your phone from it and reset "all network settings" and "location and privacy" on the phone. Then reconnect (pair) with the little button on the left side of the steering wheel. When you do that you get a number on you phone screen and a prompt to pair. You also get a prompt on the RAV display to connect. That's about all I can remember. After doing that 52 times (just kidding, kinda) it finally started working. After that I had a problem getting any audio out of the thing but that was solved when we discontinued the screen sharing. Maybe the dealer can help but they couldn't help me other than me narrowing the problem down to my specific iPhone and the conx with the RAV. My other phones were fine.
I really can't sing the praises of Apple support enough. I've been an Apple guy since the first MAC and still have an original Powerbook 100. I've ALWAYS had great support, sometimes for hours, but they never gave up and always (sort of) enjoyed the challenge because the problem ALWAYS got solved.
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Please see my reply to Ellaryk
I had the exact same issue from Day 1. Took it back to the Dealer who also tried to get it to work. Appeared to work when I left and then wasn’t working again, then all of a sudden in the following days it started working that was 2 months ago. However now over the last three days it keeps switching from Bluetooth hands free to handset mid call. And I have to reconnect to Bluetooth to resume hands free. Very, very frustrating. I have an iPhone 14 Pro Max so not a super old handset. Be interested if others have this issue
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I have had this issue. I go to the car devices and remove or Forget the devices. I shut down the phone and restart the phone after 10 sec. After the phone is back up I turn on Bluetooth scroll down to see it is looking for devices.
I go to the car phone settings and click look for phone.
Add your phone back in keep the phone within 12” of the screen.
I only had to do this once in 49k miles.
I go to the car phone settings and click look for phone.
Add your phone back in keep the phone within 12” of the screen.
I only had to do this once in 49k miles.
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