So my heat shield fell off on the hwy. Took it to the nearest Toyota dealer in northern Mexico and they told me (1) the part is toast (2) it is not in stock and (3) you can safely drive home to southern Mexico without it. So I asked, do I need to carry this large, broken, dirty part all the way home with me? No, they say, but lets take some pics of the damaged part. Now the dealer at home won't honor the warranty because I don't have the damaged part. Aside from the crap service quality issue (a fight for another day) - do I really need this thing. I've driven the car a couple of thousand miles without it ... wondering if it is worth the fight.