So Saturday, I got my letter saying I could finally get my airbag replaced. So I call my local Toyota dealership on Monday, ask for service, and they acted like they had never heard of this recall. After a bit of back and forth, and gathering every shred of personal information under the sun, I give them my VIN and they agree that there is a recall and offer to order the part.
They can give no information on when the part will arrive, no estimate, nothing. Has anyone else had this experience?
Since then the dealership has filled my email inbox with several "offers" for service which are highly overpriced.
They can give no information on when the part will arrive, no estimate, nothing. Has anyone else had this experience?