I have a Remote Connect subscription that was linked to my phone until I put my fiancée on my account, not knowing it would transfer to her. I transferred control back to me but I need to enter the activation code in my 2020 Limited Hybrid. When I go to Apps and try to click the Remote Connect Authorizon button, I hear the beep but nothing happens. Rebooting the radio and turning the car off/on didn’t work. Any suggestions?
Can’t Reauthorize Remote Connect
MASTERNC
1 - 5 of 5 Posts
I have a Remote Connect subscription that was linked to my phone until I put my fiancée on my account, not knowing it would transfer to her. I transferred control back to me but I need to enter the activation code in my 2020 Limited Hybrid. When I go to Apps and try to click the Remote Connect Authorizon button, I hear the beep but nothing happens. Rebooting the radio and turning the car off/on didn’t work. Any suggestions?
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2,275 Posts
Remove and reinstall app on phone? When all else fails, try disconnecting 12v battery for 30 minutes.
Tried calling support who told me I needed to press my SOS button to activate. I did that and they told me it was already activated. By then, the remote functions appeared when I refreshed the app. Did not need to enter the code at all. Just strange.
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2,275 Posts
I have had so many problems with the app over the past 18 months and I still get to pay $8/month for the privilege. But I appreciate some of the features such as being able to confirm that the doors are locked and checking the tire pressure. Hopefully Toyota improves the app's reliability.
2020 RAV4 hybrid XLE, Magnetic Grey metallic, cold weather package.
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780 Posts
I would hold my breath waiting for Toyota to improve the app.
It seams people have been complaining about it for the last 3 or so years and it did not get any better.
The only service I have with app is miles and tire pressure on my 2020 XLE hybrid, so after trial I am not planning to renew.
I have install an aftermarket remote start so no subscription there.
It seams people have been complaining about it for the last 3 or so years and it did not get any better.
The only service I have with app is miles and tire pressure on my 2020 XLE hybrid, so after trial I am not planning to renew.
I have install an aftermarket remote start so no subscription there.
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