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Just wanted to add an update since my last post two weeks ago... NOTHING has changed. Remote Connected Servcies do not work, my dealership has passed the buck to Toyota (despite being a Toyota dealership?), and Toyota Canada has done nothing to address the issue. The "SOS Lady", who I like to contact on a weekly basis, continues to tell me to contact my dealership, who, as I have mentioned, has continued to say that this is a Toyota issue.

So my new, barely over a month old car, continues to not have one of the main features I purchased the 2020 model for!

Do we know if anyone from Toyota itself monitors these forums? I would love to get a response from someone maybe in the know that can provide any information on when this issue will be resolved.

P.S. There have been two Toyota App updates since my last post, neither of them made any difference. It is not the App!!
Have you taken any long drives say 75 miles or more away from home recently? I cannot explain it but this got my Toyota app working twice and it usually lasts a few days. It is still working since my last longish drive on Wednesday.
 

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Also, have you tried disconnecting the 12v battery as described here?


I haven't tried it myself because I'm afraid of losing settings etc.
 

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The only settings that may be affected are listed in the owner's manual on reconnecting the battery, customization is not affected, see page 708 in the HV PDF manual, it shows what and how to reinitialize those.
I did look at the list on page 708. It seems crazy that there are six steps required to initialize the power windows. And that's just the windows. There are still five other systems that I would need to reinitialize. Am I misunderstanding this?
 
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