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I was faced with an expensive repair at the dealership in late December when they told me that the differential coupling was the source of the whine / growling noise many others have mentioned in this and other Gen 3 RAV4 forums. I decided to contact Toyota's Southeast US Regional Office to see if they could help and the person I spoke to sent me a letter about a Warranty Enhancement which would totally cover this repair. It provides extended warranty coverage of the drive train--specifically the differential coupling. The "ZF4.PDF" is the actual document I got from the Regional Office.
My vehicle was originally sold in Indiana. The 2nd owner failed to transfer ownership of the vehicle. Therefore any recall or warranty enhancement docs went to the original owners who probably threw them away. If you are not receiving any communication from Toyota you should go to Toyota.com and register for an account. Then confirm that your vehicle is listed, and if not, add it to your account. You'll need its VIN.
That's how I found out about the maintenance history of my vehicle as well as recall repairs which had never been performed.
My vehicle was originally sold in Indiana. The 2nd owner failed to transfer ownership of the vehicle. Therefore any recall or warranty enhancement docs went to the original owners who probably threw them away. If you are not receiving any communication from Toyota you should go to Toyota.com and register for an account. Then confirm that your vehicle is listed, and if not, add it to your account. You'll need its VIN.
That's how I found out about the maintenance history of my vehicle as well as recall repairs which had never been performed.
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