I got my 24 RAV4 Hybrid last October. Since January (as seen in my service record) I have been bringing this car into the dealership service center now 4-5 times on this same issue to get it fixed. As shown in the drive link below, when the window is cracked an inch or less, it rattles over the littlest bumps and cracks on the road along with the seat bolster squeaking with whatever movement I make. The service department has written it off as “this happened with a brand new rav4, sorry nothing we can do”.
I asked a family member who works at a Toyota Service Department in another state and he said “yeah you have uncommon issue, take it back in”.
Videos I want to show of these issues aren't allowed to be attached for some reason. But here is a drive link that I made public for whomever wants to dive deeper and listen in:
1) Window Rattle - https://drive.proton.me/urls/9Q93F49QJ0#eIPUrvfQx2h4
2) Seat Bolster Squeak - https://drive.proton.me/urls/4GGADHR2JR#X9GfGJxe226g
Ultimately, I feel gaslit and don’t know what to do at this point. What suggestion do you have for talking to the service department manager or director?
I asked a family member who works at a Toyota Service Department in another state and he said “yeah you have uncommon issue, take it back in”.
Videos I want to show of these issues aren't allowed to be attached for some reason. But here is a drive link that I made public for whomever wants to dive deeper and listen in:
1) Window Rattle - https://drive.proton.me/urls/9Q93F49QJ0#eIPUrvfQx2h4
2) Seat Bolster Squeak - https://drive.proton.me/urls/4GGADHR2JR#X9GfGJxe226g
Ultimately, I feel gaslit and don’t know what to do at this point. What suggestion do you have for talking to the service department manager or director?