Discussion Starter · #1 ·
I just got a 2021 RAV4 Prime SE. Using the Toyota App, selecting "My Garage", my RAV4 Prime, and then "Vehicle Capabilities", it displays "EV Remote Connect" along with other capabilities. However when I press unlock, lock, start engine, etc the app displays a message: "This vehicle is not remote capable". The salesman that I worked with at the local dealership said he would look into it a few weeks ago. I later called the service dept and they are looking into it as well. I will probably complain when I take it in for its first service, but I'm assuming it is not supported and the App capabilities are set up wrong. I see a lot of poor support from Toyota for their remote connect/Apps in previous years from other discussions. This after a lot of advertisements from Toyota, the smart watch app, etc, is kind of sad. My wife has a 2017 Lexus and the quality of the Enform is poor as well, especially after a few years. Anyone else had a similar experience with a RAV4 Prime? Anything I can do to make this work?