It was one of the first real nice sunny days here in a few weeks (it's been raining a lot). I noticed for the first time there were at least two palm sized dents in the upper edge of the front drivers side fender. The *only* way those could get there was from someone leaning heavily on the fender. Was it no coincidence that last week I had a stone deflector installed at the dealership and the week before that was the first oil change? The Rav was dirty, the skies cloudy so noticing the dents would be more difficult. I stopped by my dealership today, thinking they would take care of it or at least work something out. I spoke with one of the service guys and showed him the dents. Of course he claimed there is no way they could have done them since they work from the front of the vehicle, not the side. Although it's painfully obvious that someone leaned on the vehicle and even the service guy said that. Uh... so it's just a coincidence that work is done on my Rav and these dents appear? Then I showed him the 12 inch long multiple scratches in the rear passenger door and said those showed up right after the paint sealant was done. He said 'so you got a scratch, that happens'... I almost felt like telling him to *F* off at that point. I wasn't there to argue, I was there for customer service. After 5 minutes of excuses from him he said we should go talk to the service manager to see if he will pay for it. It's just the way he argued with me and the complete lack of any concern that just pissed me off. I told him to forget it and drove away. $100 later and the fender is as good as new... $115 I didn't want to spend today....