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Over 2 months ago, we had 2019 Rav4 in for service and reported problem with hands free calling. We can receive a incoming call on the infotainment screen, we can answer, we can hear the calling party, but then cannot hear us. We are unable to choose the handset option to bypass using the Rav4 handsfree system. The issue was reported under warranty. No date for parts, advised that we would be notified when the part came in. Called in to check on status after 2 months and was advised that the part is still not available, it was in fact on back order from the part manufacturer and there is no estimated date for availability.
 
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