Welcome! According to your profile you have a diesel RAV. This forum is North America-based although we have some members in Europe and Australia, and there are no RAV diesels sold in North America. Since you are having problems with your RAV you might have more responses and help from joining a Europe-based forum such as Welcome to the UKs Premier RAV4 and SUV club and Rav 4 Club - Toyota Owners Club - Toyota Forum