[windwalker099]

This theory might explain why it seems some people are being notified and others not. Was Toyota able to trace back exactly which VINs have the potentially bad cable? I've always found it odd that as certain as the cable failure seems to be that more vehicles haven't been effected so far.

In the semiconductor and solar manufacturing processes.
They have visibility on all aspects of the process until the final product , it's all tracked...

Would expect the same type of tracking to be used in the automotive industries

 

[crisps]

I didn't get a letter yet

but techinfo.toyota.com has two cablegate docs under [warranty] for [my VIN] which are the letters I'll be getting eventually

2022 rav4 hybrid LE, 4 series VIN, built April 2022

Drive Type: 4WD	Body Type: 5Dr. Wagon	Engine Family: Hybrid - A25A-FXS	Engine No: A25AG756241
Date of First Use: 05/14/2022	Production Date: 04/26/2022	Plant Code: 2 - GEORGETOWN - TMMK	Transmission: CVT

as far as certain vehicles
CUSTOMER SUPPORT PROGRAM 22TE09

Certain 2019 – 2022 Model Year Rav4 HV (AWD Only)
Coverage for HV Floor Under Wire Harness and Rear Traction Motor Cable Corrosion

Model / Years Production Period Approximate Total Vehicles
2019 – 2022 Rav4 HV AWD Mid-August 2018 – Mid-November 2022 437,140


Covered Vehicles
There are approximately 473,100 vehicles covered by this Customer Support Program.
There are 3,400 vehicles in Puerto Rico involved in this Customer Support Program.



Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) - Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.


all parts involved

How much dealer can bill for

Radio static test U can do at home
---
If an owner thinks they are experiencing the AM Static condition described in this Customer Support Program, the owner can perform a simple stationary test.
1.In a safe area, start the vehicle in Park .
2.Tune the radio to a known AM station in your area.
3.Listen to the radio and take note of the sound quality.
4.After confirming the sound quality, place the vehicle into Reverse or Drive with your foot on the brakefor 3 seconds. Then place the vehicle back into Park.
5.Repeat step 4 for an additional 2 times.
6.If the vehicle has the concern, the static will start exactly when the vehicle is placed into Drive and/orReverse. The static will then go away when placed back into Park.
Note: If you are not a regular listener to AM radio, static can be considered normal depending on thereception and as you are driving. This static is not related to this condition.

 

[Rav4VA711]

I'm curious what the 437,140 number affected compares to the total number of AWD hybrid RAV4's produced is for that time period, or it it the same number?

 

[14v6]

I'm curious what the 437,140 number affected compares to the total number of AWD hybrid RAV4's produced is for that time period, or it it the same number?

2019 92k
2020 116k
2021 121k

This data is from the Toyota sales figures. Not sure if it includes Canada. 2022 data is probably even higher so my guess is 437k is a very high percentage.

 

[Rav4VA711]

2019 92k
2020 116k
2021 121k

This data is from the Toyota sales figures. Not sure if it includes Canada. 2022 data is probably even higher so my guess is 437k is a very high percentage.

Toyota sold 149,938 RAV4 Hybrids in 2022. I can't find the Canada specific sales numbers.

 

[Glideslope]

Toyota sold 149,938 RAV4 Hybrids in 2022. I can't find the Canada specific sales numbers.

So if this is just the US then sales would be roughly 478,000 units for the period. Correct? If it is Canada and the US then 437,000 leaves roughly 41,000 units unaffected. Correct?

August 2018 to November 2022 is pretty much the entire run of 2019 to 2022 RAV HV production. Either the numbers are off, or what is the deal with the roughly 41,000 that will not be included?

Seems confusing regardless of whether it's US only or US/Canada.

 

[Rav4VA711]

So if this is just the US then sales would be roughly 478,000 units for the period. Correct? If it is Canada and the US then 437,000 leaves roughly 41,000 units unaffected. Correct?

August 2018 to November 2022 is pretty much the entire run of 2019 to 2022 RAV HV production. Either the numbers are off, or what is the deal with the roughly 41,000 that will not be included?

Seems confusing regardless of whether it's US only or US/Canada.

I have no idea on the differences between production numbers and those affected by the extended warranty notice. I agree, it's confusing.

Also, why the cut-off "Mid-November 2022". Was there a production material change introduced at that point?

 

[Lorenzo1000]

I have no idea on the differences between production numbers and those affected by the extended warranty notice. I agree, it's confusing.

Also, why the cut-off "Mid-November 2022". Was there a production material change introduced at that point?

I would assume mid November 2022 was when the RAV4 2022 model year production ended.

 

[crisps]

I am posting this again, are you all afraid of the phone ?

Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) - Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.

 

[Millstone50]

I am posting this again, are you all afraid of the phone ?

Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) - Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.

yes

 

[ED_P]

I have no idea on the differences between production numbers and those affected by the extended warranty notice. I agree, it's confusing.

Also, why the cut-off "Mid-November 2022". Was there a production material change introduced at that point?

I suspect the cut-off is just when they switched to making the 2023 model. I took delivery of a 2022 model in November 2022, manufactured August 2022. I just got a notice on the issue. A friend brought a 2023 model in January of 2023.

My complete amateur speculation is if the cable is unchanged in the 2023 model, they don't want this issue to affect 2023 sales, so they will just delay issuing the notice until 2024, at which time that model might have a complete design change. Just speculation on my part.

 

[chinna]

I suspect the cut-off is just when they switched to making the 2023 model. I took delivery of a 2022 model in November 2022, manufactured August 2022. I just got a notice on the issue. A friend brought a 2023 model in January of 2023.

My complete amateur speculation is if the cable is unchanged in the 2023 model, they don't want this issue to affect 2023 sales, so they will just delay issuing the notice until 2024, at which time that model might have a complete design change. Just speculation on my part.

Absolutely makes sense. They want to ease fears for new buyers, and announce later. I think they are pushing thru so that they don't need to do any changes for this model. Next year when new Model is introduced, they will change the design like other Hybrids they did in last couple of years.

 

[Rav4VA711]

Absolutely makes sense. They want to ease fears for new buyers, and announce later. I think they are pushing thru so that they don't need to do any changes for this model. Next year when new Model is introduced, they will change the design like other Hybrids they did in last couple of years.

I agree on their trying to avoiding hurting sales. I wouldn't be so sure that 2024 is the redesign, I think it's more likely in 2025. By then, Toyota may be including all the 2023 and 2024 RAV4s, plus the Primes, and all the Venzas from 2021-2024 as well.

 

[chinna]

I agree on their trying to avoiding hurting sales. I wouldn't be so sure that 2024 is the redesign, I think it's more likely in 2025. By then, Toyota may be including all the 2023 and 2024 RAV4s, plus the Primes, and all the Venzas from 2021-2024 as well.

I was hoping they will stick to 5 year cycle. But then again we never know with EV push going on, they might delay like you said.

 

[mikefocke]

I was hoping they will stick to 5 year cycle. But then again we never know with EV push going on, they might delay like you said.

Why hurry the refresh when you can pre-sell every one you can make of the current design? Have a new design ready for when a competitor brings out a superior model. It isn't as if a significant number of potential buyers are even aware of the issue.

 

[Glideslope]

Just watched an in-depth look around on a 2023 Corolla HV AWD. Floor in trunk is elevated about 2" to allow for the rear electric motor to connect through the rear deck. It is exactly like the Corolla Cross. My bet is we see this in 2025.

 

[Ters]

I'm new here, I ordered a 2023 XSE (Canada) and almost cancelled it after reading this and many other "cablegate" stories. I eventually decided not to cancel and will be picking it up next week, but I’m really concerned about this issue. My dealer confirmed with Toyota Canada that for now warranty on that cable for vehicle delivered after Nov 2022 will not be extended.

I'm an electrical engineer with decades of experience in high voltage systems, and I would say that cable design is an epic failure…

Here in Ontario, it is not a question if all such cables on RAV4 or other Toyota hybrid vehicles which use the same cable assembly, and regardless if the installed cable is with or without that ridiculous “fix”, will fail. They all will eventually fail and probably none will last over 10 years. Unless owners themselves do frequent maintenance and protection of it.

 

[FKHeath]

Why hurry the refresh when you can pre-sell every one you can make of the current design? Have a new design ready for when a competitor brings out a superior model. It isn't as if a significant number of potential buyers are even aware of the issue.

Agreed. This seems to be Toyota's approach for the 5th generation 4Runner which has been going strong since 2010. When you have a success, you stay with it. Toyota can't keep up with the current demand for the 4Runner, so why change. Every year, for the past five years or more, there are rumors of a new 4Runner, but so far not.

When the new Ford Bronco came out (last year or year before?), there was considerable speculation that Toyota would be forced into an "all new" 4Runner, but as it turned out, the Bronco was a big disappointment and the 4Runner remains the best off road vehicle available.

Now, the rumors are that there will be a new 4Runner, probably with a turbo engine, either next year or the following. We shall see.

 

[Eldorado19h]

I'm new here, I ordered a 2023 XSE (Canada) and almost cancelled it after reading this and many other "cablegate" stories. I eventually decided not to cancel and will be picking it up next week, but I’m really concerned about this issue. My dealer confirmed with Toyota Canada that for now warranty on that cable for vehicle delivered after Nov 2022 will not be extended.

I'm an electrical engineer with decades of experience in high voltage systems, and I would say that cable design is an epic failure…

Here in Ontario, it is not a question if all such cables on RAV4 or other Toyota hybrid vehicles which use the same cable assembly, and regardless if the installed cable is with or without that ridiculous “fix”, will fail. They all will eventually fail and probably none will last over 10 years. Unless owners themselves do frequent maintenance and protection of it.

Unless owners themselves do frequent maintenance and protection of it.

What’s the procedure for maintenance in your opinion?

 

[EnjoyDriving]

Unless owners themselves do frequent maintenance and protection of it.

What’s the procedure for maintenance in your opinion?

Sell it after 3 to 4 yrs 😂 what i will do with my Venza, and i swear this is the 1st time in my life to consider selling a new car with the 1st first year- usually i would have gotten an extended warranty and made up all plans to keep the new car for at least 7 yrs, but thats not happening with my poor Venza.