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I’m having an ongoing problem with my Iphone connecting with the mobile assist in my RAV4. My IPhone has software13.2.1 which is the most recent update. When I attempt to use mobile assist by pressing the talk button on my steering wheel, the microphone appears on my radio display screen, however before I can say call or text, I immediately get the red circle with the diagonal line through it and the screen goes back to the home screen. I have deleted the phone and added it again a couple of time, but the problem persists. Anyone else having this issue or have any suggestions regarding this problem?
 

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Is the iPhone connected to the head unit by cable, or by Bluetooth? If cable, CarPlay would be running in which case it seems like those tasks (calling and texting) would be done via CarPlay.
 
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