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Discussion Starter · #1 ·
after getting my 4.4 from the dealership for failed attempt to fix an issue, found a 16 in long scratch running from the driver's door to the rear passenger door. asked the dealership to fixed this. got my car back after a day and found the they only buffed out the area. scratch is still visible if you really look into it but not totally gone as if it was repainted.

Service manager told me that they could repaint it if i want to but would not recommend it as they need to match the color with the whole left side the car.

my BIG question is, will i settle with the buffed out job and they're throwing me body side molding and installation (courtesy of the dealership but installing it will be 2 in higher the scratched area) or have it repainted by them? if going with the repaint, do i have to be scared that both doors will not match the colors of the front and rear fenders of the car?

Service manager is telling me that if it was his "he wouldn't want a brand new car's (2.5 yrs old) paint be painted on to repair the scratch". is this a valid point to consider or he just trying to avoid further expenses on their part from repainting my car as the have to redo 2 full doors?

Badly need your advise here guys....
 

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Same thing happened to me. Lawn mower handle (not mine) scratched my 2015 driver's door. Body shop wanted to paint the whole door but I balked because it would be hard to match to rest of car and vehicle was only 6 months old - at a cost of $1K. Insurance company went with my idea which was to raise the side door molding 1/2" and buff out scratch. Turned out great and the cost was only $229.
 

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If you really have to search for the damaged area then let it go. Take the side molding & install deal. The paint can be matched perfectly but how skilled is the painter at the dealership? It takes someone with serious experience to mix the paint to match exactly to what is there now.
 

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Discussion Starter · #4 ·
Isn't it that stock paint are already made/mix. Just like those touch up paints. Mine is barcelona red and this color is still used in several current toyotas. I was thinking it would be hard to match the whole side. Or am i missing something here? Need more enlightment.
 

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If the car was 1 day old then stock color would be fine. At 2.5 years old it will take a specialist to mix the new paint to exactly match the old.

Can it done? Sure! Is it worth all the hassle? Your call there seeing as none of us have even seen the area you are describing. I would prefer door ding protection on all four doors for free rather than dealing with a scratch that is hardly noticable.
 

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Mine was silver - which I know is very hard to match. I have seen many cars - expensive ones too - that the paint job has been done poorly. Go with the polish and molding route.
 

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Discussion Starter · #7 ·
If the car was 1 day then stock color would be fine. At 2.5 years old it will take a specialist to mix the new paint to exactly match the old.

Can it done? Sure! Is it worth all the hassle? Your call there seeing as none of us have even seen the area you are describing. I would prefer door ding protection on all four doors for free rather than dealing with a scratch that is hardly noticable.
here's a picture of it. it difficult to see it with my iphone i took the best possible angle and lighting than can be visible with the phone but totally different story with the naked eye.

hope you guys can see this
 

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Neither would I. Over the years you are going to get much worse than that (which I can't even see).
 

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I wouldn't repaint. From the pic it is extremely hard to see the scratch, and we are looking for it. To the everyday eye, probably won't even notice. If they are offering you free swag in lieu, go for it!
 

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Do not repaint. Your paint is too old to go stock. The advice regarding matching the color is right-on. My late neighbor had a big body shop and was the chief painter. He let me watch as he matched paint for my car using a SOTA color analyzer which also recommended exactly what colors to mix. My huge surprise - I thought black was black until he explained and showed me a dozen different 'blacks' in his books. Mine had a touch of blue.

It doesn't look bad at all.
 
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