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So, I posted back in June about the hassle I would be facing about reimbursement, and while it has been a drawn out process, they do seem to be on the verge of sending me a cheque. But now that I've learned more about the system they're replacing, I'm worried the catalytic converter is going to go in six months or a year, and I'm going to be stuck with this issue again.
There seems to be no winning.
 

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I had the new parts installed this morning. It took less than 45 minutes, and cost me nothing. The photo shows the parts that were replaced. I hope this will help with the increasing exhaust noise I have been noticing. Unfortunately I never had the time to crawl under and see what condition the original system was in.
Mine was done exactly like Rick's (and at the same dealership). I had replaced the muffler twice, at an independent shop - the first replacement had a lifetime warranty and lasted 25,000 km - the second one was free, but I paid $34.50 for labour. When I took the Rav in to the dealership in response to the letter from Toyota, the second replacement muffler had only been on the car for 3,000 km. I told the CSR I would like the genuine Toyota muffler if possible. He ran off to talk to the service manager and then came back to say it was game on! I was astonished and very pleased! When I got home I looked under the car and couldn't believe how much of the system was brand spanking new.
 

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I'm in Connecticut and I just heard an exhaust leak on my 2007 Rav4 V6 Sport with only 47 K miles, and I also could smell something cooking? Upon inspection I found a rotted out 2" hole on the top side rear of the muffler! I took some 18 gauge Aluminum flashing and some muffler patch, rapped it and riveted it as a temporary fix to avoid hot exhaust from burning and possibly entering the underside of the car until I could get it resolved. I contacted a dealer (Dowling Toyota, Bantam CT, they have done all the numerous recalls including replacing the stereo at 25K miles and that one went bad also 14 months later!! I also have the "Steering Clunk" and I'm wondering when the water pump might go?) Their reply "It's NOT covered"!
So I tried another local dealer (Greentree Toyota, Danbury, CT) and they told me to bring it in for an inspection. When I got there they informed me it would be $110 to inspect it. I am a Mechanic for Kimberly Clark Corporation for 25 years and I'm also a professional welder/fabricator and I perform all of my own maintenance. I informed the service rep of this and I told him exactly what was wrong (Not Rocket Science!) but he did not want to hear it!! I declined because there was no guarantee that they would fix it under the 8 Year/ 80,000 mile Emission control warranty! WHAT IS GOING ON WITH TOYOTA? Are they interested in going down the tubes? Does customer satisfaction mean anything to them anymore?:shrug::confused::wall:eek:
 

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So I tried another local dealer (Greentree Toyota, Danbury, CT) and they told me to bring it in for an inspection. When I got there they informed me it would be $110 to inspect it. I am a Mechanic for Kimberly Clark Corporation for 25 years and I'm also a professional welder/fabricator and I perform all of my own maintenance. I informed the service rep of this and I told him exactly what was wrong (Not Rocket Science!) but he did not want to hear it!! I declined because there was no guarantee that they would fix it under the 8 Year/ 80,000 mile Emission control warranty! WHAT IS GOING ON WITH TOYOTA? Are they interested in going down the tubes? Does customer satisfaction mean anything to them anymore?:shrug::confused::wall:eek:
You'd be better off taking that $110 to the casino...better odds of a payoff I would say.
 

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It does seems like the Toyota dealership in the United States operates differently than those in Canada just from reading thru the forum. These US dealership sound exactly like those that I would expect to see at the local (Domestic) brand dealerships.

I also notice that most Toyota dealerships in the US also have another brand, usually the "Big 3" ( not anymore ) as part of their business. Could those be the kind of customer attitude that Toyota' customers are getting?

I had most warranty done at the local Toyota dealership and had not walk into another problem since purchasing this RAV4. It was a different story more than 20 years ago when I had the Previa.
 

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Sorry to revive a dead thread, but I thought an update was in order.
As I previously said here, my muffler gave out a few months before the recall was announced. I was on the road a long way from any Toyota dealership anyway, so went with a $300 no-name replacement instead of the $1100 Toyota option.
When the recall was announced, I raised a stink, and six months later I got my $300 cheque, along with the sinking feeling I should have just made them replace the replacement.
Sure enough here we are exactly two years after the original gave out, and I just returned from my Toyota dealership with a $1100 estimate to replace the after market muffler that just turned 2 this week.
Sometimes there's just no winning.
 

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My Dynomax has a lifetime warranty.
 

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I live (slightly) further north than Toronto...no exhaust leaks yet but I wonder why no program here?
 

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2007 V6 90,907 miles. Exhaust leaking on the aforementioned part in Post #31. I'm in the USA- N. ID (cold climate), but coincidentally the leak began over the last 3 days while traveling in Canada.

I may check w/the dealer on Monday, but won't hold my breath and will likely fixing this myself.

Td
 

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Just got back from my local shop. Need the center exhaust on my 08 2.4 Rav. $1400. Taking it to the dealer I purchased it from as a 1 year old. See if they can get it done under warranty. Will keep everyone posted.

Nice forum by the way!
 

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Nearly 3 years later...

So, to recap: I drive an 07 v6. Muffler rusted out while travelling far from home late 2012.

Replaced at rural mom and pop garage for $250 after call to Toyota says no recall and repair cost is well over $1000. (Plus I couldn't drive 850k like that anyway.)

Toyota announces recall in 2013. After six months of haggling, they send me a cheque for my $250 muffler. Two years later, rattle in exhaust. Get shield re-attached at mom and pop garage after $1100+ Toyota estimate.

Six months later, this morning: Get call from my dealer out of the blue saying they've looked long and hard at my file, consulted with Toyota Canada, and they're going to replace my exhaust.

They *may* be about to repair some of the damage they did to one customer's loyalty.
 

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So, to recap: I drive an 07 v6. Muffler rusted out while travelling far from home late 2012.

Replaced at rural mom and pop garage for $250 after call to Toyota says no recall and repair cost is well over $1000. (Plus I couldn't drive 850k like that anyway.)

Toyota announces recall in 2013. After six months of haggling, they send me a cheque for my $250 muffler. Two years later, rattle in exhaust. Get shield re-attached at mom and pop garage after $1100+ Toyota estimate.

Six months later, this morning: Get call from my dealer out of the blue saying they've looked long and hard at my file, consulted with Toyota Canada, and they're going to replace my exhaust.

They *may* be about to repair some of the damage they did to one customer's loyalty.
Wow! 3 years later? Did I read this correctly? Anyway, good for you. Why not the Northern States, too? (Only the Shadow knows!)
 

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Just started getting exhaust system noises upon startup on my 2007 V6 RAV4 with 103k miles on it. Owned and operated in CT since 2007.

Is there an official, outstanding recall in the USA on the center muffler?
 

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08 Rav4 v6 (107k) checking in here. The weld on the top of the muffler (large can in the center of vehicle) opened up and the car got loud. And slower.

Took it in, to my utter shock they said ~$1500 to replace. When I said I could get a can for 150ish, plus a hour to cut the old one out and weld the new one in, I was told "We replace the whole thing".

Have the extended warranty, asked if it would cover. The shocks continued when they said yes. Installed today, quieter then I have ever heard it before. Old muffler was starting to rust anyways (WI resident). Oh, and it feels much quicker with the proper back pressure restored.

EDIT: And I wonder, where on earth is the cat in this vehicle? Is it in the large can? Bolted to the engine (and so there would be 2, one for each bank?)
 

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Tail pipe dropped

"Have the extended warranty, asked if it would cover. The shocks continued when they said yes. Installed today,"

The tail pipe assembly south of the muffler (2008 Rav4 V6, 100K) rusted out and hit the road last week. I've been collecting quotes to replace it and found this thread. I'm also in Wisconsin and have an extended platinum warranty but haven't had any luck getting it covered. Any tips?

Thanks!
 

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Interesting, I just a letter received notice of this for my 2007 Rav/4 in Minnesota. The letter indicates that 2006-2008 V6 Rav/4's in 20ish "Cold Climate States" (plus DC) are covered. The contains basically the same content and remedies as listed in the PDF in the first post of this thread.

I was planning to pay to have ours replaced while the kids were on break from school next week so the timing was awesome.
 

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Request for Reimbursement Denied

I had to replace my rusted/perforated muffler and center exhaust system in late 2014 for $1800 out of pocket. A couple of months ago I got the notice on the recall and submitted documents (proof of ownership and the bill from the shop which did include part numbers!). I was then asked for a letter from the shop 'on letterhead' documenting the repair and proof of payment via credit card (credit card bills). I did all that, submitted the docs, and just received a letter saying I was denied (NFI). Very frustrating after all that work and $. I will reengage Toyota this week. Between this and the 3-4 recalls on the vehicle, I'm not very favorably inclined to give Toyota any more of my money.
 
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