Bah!
I just noticed today that one of the little plastic squares on the front of my 3 month old RAV4 must have fell off while I was driving. According to the manual, they are what covers the place where you would attach tow eyelets. Has anyone else had this happen to them?
I called a local parts department and they said a replacement costs $17, but they come unpainted - so who knows how much extra to paint, probably some ungodly amount.
I'm kind of pissed off, given that this car is only 87 days old. I'm going to call the dealership once I muster up the strength to deal with their BS - hopefully they will offer to replace it for free, or eventually give in with enough complaining. I do have the extended warranty, but body panels are specifically excluded. (So, apparently an entire body panel could fall off while you drive away your new car from the lot, and Toyota wouldn't be responsible.)
The really unfortunate thing is the person who handles my maintenance / repairs is a woman. I know technically this is a bit sexist, but I have a much easier time being a first class pain in the ass with men, rather than with women. I think it is a psychological ploy on the dealership's part to make it more difficult to argue with them.
I just noticed today that one of the little plastic squares on the front of my 3 month old RAV4 must have fell off while I was driving. According to the manual, they are what covers the place where you would attach tow eyelets. Has anyone else had this happen to them?
I called a local parts department and they said a replacement costs $17, but they come unpainted - so who knows how much extra to paint, probably some ungodly amount.
I'm kind of pissed off, given that this car is only 87 days old. I'm going to call the dealership once I muster up the strength to deal with their BS - hopefully they will offer to replace it for free, or eventually give in with enough complaining. I do have the extended warranty, but body panels are specifically excluded. (So, apparently an entire body panel could fall off while you drive away your new car from the lot, and Toyota wouldn't be responsible.)
The really unfortunate thing is the person who handles my maintenance / repairs is a woman. I know technically this is a bit sexist, but I have a much easier time being a first class pain in the ass with men, rather than with women. I think it is a psychological ploy on the dealership's part to make it more difficult to argue with them.
