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Well it's finished :D
I must say the dealer did a fantastic job. Basically, they hired a professional detailer/paint specialist since their service manager felt it was beyond the skills of his crew. After looking at the paint, the detailer decided that a chemical bath would not take the "spots" away since they had already etched the clear coat and who ever prepped the car in the first place had put so many swirl marks in the clear that nothing short of wet sanding would remedy the either situation. The RAV went to his body shop here in Honolulu (this guy also restores antiques and produces custom rides) for a complete "makeover". Basically what was done was the clear was prepped, wet sanded, shot with clear and baked 5 times (yes all emblems and the spare were removed, including the spare wheel well, as well as all lights, grill, well you name it) then a final ultra fine sanding, buffing to a shine, baked a little more then a paint sealent applied (stuff is called "glare"). When I went to pick it up I needed sun glasses. It literally looks like a "sheet of glass" was covering the finish! It REALLY looks sweet and a few people have mentioned how nice it looks! Thos new wheels are gonna look sweet! :p I can only imagine what the dealer paid for the work! All in all I must give my dealer alot of credit and I really appreciate the extra mile they went to take care of the problem. I've written Toyota USA about them and hopefully they'll get some nice recognition. Will post some pics shortly. :D :D :D :shock: :D
 

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Dealer did the right thing. He gave you some options. Granted you have bought a number of carfs from them. But he still stood benhind his Name
We only need more independent Business Owners to follow suit. A fine example of customer satisfaction.
We bought a Avalon that developed a servere noise on the way home from the dealer, I called him early said I was trucking it in. Since it only had 50 miles on it. He told me to just drive it in.
I was prepared for a big fight,. The first words out of his mouth were, where is the paper for the transaction. I said why.
He said,"We are ording a new car for you, we know what the problem is,but we know that you will not accept a repair on a car that is less than 24 hr's old ". Man, did he have that right !

Every dealer is different, and the dealership was under new ownership, ans was not willing to deal.

Needless to say I did not buy my ride there!
 
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