We'll actually it's not since he works as a contractor he has over 45k miles on the car and the dealership sorry it's out of warranty. Even though he bought the car last year.It should be under warranty. There shouldn't be ANY charge no matter what and Toyota should do whatever necessary to fix it!
Certainly never seen a screen like that on my 2014. Did anyone pull the nav sd card while it was on or anything? Not sure if it would even do what you are seeing, just thinking of answers.
I already tried this, does not help. The factory system keeps trying to start up (update, load, etc, im not sure what it's doing) and then just appears to crash and restart.. and the loop just continues.Best advice is check for any system updates after doing the system reboot by pushing and holding the volume knob in.
huanab, how did you make out with the aftermarket unit?
If you changed the unit does everything still work - Bluetooth, Sirius, steering wheel controls?
Which unit did you purchase?