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Rubber seal at bottom of windshield coming loose

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#41 ·
Mine is fom Japan also and looks perfect..... :thumbs_up:
Didn't even know what the issue was until someone posted pictures of it.

Wonder if it is a Canadian-built quality control issue?
 
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#43 ·
A quick update on this issue:

On 6/20, I went in to the dealer for my 5,000 mile tire rotation/inspection, at which time the service dude informed me that Toyota has indeed issued a bulletin on the dreaded rubber strip issue. (They had actually just fixed one the day before I went in.)

The fix -- surprise, surprise! -- is to take some of the epoxy that comes in their "noise kits" and use it to hold the strip in place. Their procedure instructs them to remove the cowling before applying the epoxy, so it still took the better part of an hour to get done.

It's been three weeks and the strip is still holding. So those of you who have been waiting patiently for Toyota to okay their service techs to apply a drop of glue are now good to go.
 
#44 ·
Schteve said:
A quick update on this issue:

On 6/20, I went in to the dealer for my 5,000 mile tire rotation/inspection, at which time the service dude informed me that Toyota has indeed issued a bulletin on the dreaded rubber strip issue. (They had actually just fixed one the day before I went in.)

The fix -- surprise, surprise! -- is to take some of the epoxy that comes in their "noise kits" and use it to hold the strip in place. Their procedure instructs them to remove the cowling before applying the epoxy, so it still took the better part of an hour to get done.

It's been three weeks and the strip is still holding. So those of you who have been waiting patiently for Toyota to okay their service techs to apply a drop of glue are now good to go.
Click to expand...
My dealer replaced the cowling. They also said that mine was the first one that they fixed.

Sent from AutoGuide.com Free App
 
#46 ·
Schteve said:
The fix -- surprise, surprise! -- is to take some of the epoxy that comes in their "noise kits" and use it to hold the strip in place.
Click to expand...
That's just plain good humor considering the course of this thread. :thumbs_up:
"Wilbert" got your ears on? ;)
 
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#53 ·
Wilbert said:
No ideal what that link contains.. but if it works for you.. gratz :thumbs_up:
Click to expand...
My dealer replaced the whole cowl piece and its been rock solid since took about 30 minutes and no charge ( I would not have paid anyway).
 
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Discussion starter · #55 ·
My dealer originally said Toyota told him to glue it.

Unacceptable. I phoned Toyota and informed them that if I ever had to replace my windshield I would also have to replace the weather stripping and cowl at my cost when the warranty expired.

I also informed them how disappointed I was in their attempt to cut corners to save a buck at my expense.

Toyota contacted my dealer and informed them that a NEW cowl is available which does not have the defect.

The dealer is replacing my defective cowl at the end of the week at no charge to me. :thumbs_up:
 
Discussion starter · #56 ·
buerkletucson said:
That's just plain good humor considering the course of this thread. :thumbs_up:
"Wilbert" got your ears on? ;)
Click to expand...

I have my ears on.. and waited..

Toyota is shipping NEW cowls without the defect to the dealers..

When and if the time comes to work on the windshield, I won't have to be bothered about replacing the weather stripping or the cowl at my expense.

The dealers had a counter offer to repair the defect, I disagreed and am getting the the proper procedure done, a replacement, not a band-aid solution.

:thumbs_up:
 
Discussion starter · #58 ·
bigbird1 said:
Here you go Wilbert. This genuine rubber seal should permanently fix your windshield without having to go to the dealer.

http://img1.etsystatic.com/016/0/6364850/il_fullxfull.455515007_nd2y.jpg
Click to expand...

I don't mind going to the dealer to have them fix what was the MFG's flaw. Keep your seal of approval, I'll stick to what is rightfully my right to have a flaw replaced so the true value of my vehicle is maintained.

Cheers

P.S. Good luck to those who've glued it and may have voided their warranty on the cowl and weather stripping.
 
#59 ·
Dealer replaced entire cowl today. About 1-1/2 hours. When I first took it in, the service tech seemed to not know anything about the issue. However, after a couple minutes of on-line research he said he'd have to order a new cowl which he said cost almost $500.00. Sooooo, the big question is: Do dealers know of the issue and they just play dumb until the customer insists that it be repaired correctly? (Not glued as noted in a previous thread)
 
#60 ·
My dealer acted like they had never heard of the problem. I have a 10 AM appointment for a new cowl. Will see what happens. Kind of a bummer on a car I have only had for 10 days.
 
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