[hockeyfanboston]

New RAV4 owner, purchased a 2019 XLE model with existing problems:

• Safety Connect not functioning (no lights)
• Microphone not functioning
• Passenger front speakers not functioning
• Toyota App not connecting the vehicle

Visited my dealer and maintenance used Tech Tip T-TT-0516-18, which not only corrected the Safety Connect. But, also corrected everything else ... interesting how one component affects a lot others.

The dealer that I frequently visit, did not know about this bulletin. But, the dealer that I purchased the vehicle from, did. I have attached it for everyone's reference if anyone is experiencing this issue. This bulletin reflects other models as well.

 

[Jerryprez]

New RAV4 owner, purchased a 2019 XLE model with existing problems:

• Safety Connect not functioning (no lights)
• Microphone not functioning
• Passenger front speakers not functioning
• Toyota App not connecting the vehicle

Visited my dealer and maintenance used Tech Tip T-TT-0516-18, which not only corrected the Safety Connect. But, also corrected everything else ... interesting how one component affects a lot others.

The dealer that I frequently visit, did not know about this bulletin. But, the dealer that I purchased the vehicle from, did. I have attached it for everyone's reference if anyone is experiencing this issue. This bulletin reflects other models as well.

My 2019 is at the dealer now for this issue and they tried the Tech Tip/battery disconnect and it didn't fix it so they gave a loaner while they try to figure it out. Still no SOS lights and microphone so I will update when and if they figure it out.

 

[paolucn]

New RAV4 owner, purchased a 2019 XLE model with existing problems:

• Safety Connect not functioning (no lights)
• Microphone not functioning
• Passenger front speakers not functioning
• Toyota App not connecting the vehicle

Visited my dealer and maintenance used Tech Tip T-TT-0516-18, which not only corrected the Safety Connect. But, also corrected everything else ... interesting how one component affects a lot others.

The dealer that I frequently visit, did not know about this bulletin. But, the dealer that I purchased the vehicle from, did. I have attached it for everyone's reference if anyone is experiencing this issue. This bulletin reflects other models as well.

I am going through the same thing right now. Thanks for all the tips.

 

[Ravioli driver]

What did they have to do to fix it? Was your car still under warranty or if not about how much did it cost you if you don’t mind me asking. Thanks!

 

[paolucn]

The entire telemetric module had to be replaced. The car is still under warranty so there was n charge. The service person told me this was a $800.00 part.