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Has anyone else had experiences with the Toyota Tire Center Road Hazard program administered by Sansio?

My brother bought sumitomo tires at a toyota dealership in Florida on his Prius. He drove out to California and had a bubble form in his tire 14 months after original purchase. The dealers here don't sell Sumitomo tires and insisted they weren't covered by the Road Hazard Program although a quick call two Sansio proved them wrong.

3 hrs and then 2 days of waiting later I find out that 50% of the cost means they will cover $16 dollars for tires that were originally $157.

At this point seems like its just a good lessons learned and move on to buy replacements anywhere but the dealer but I was wondering if anyone else had similar experiences.
 
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