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The seats in my XLE are too firm. Interesting that a number of people say that they really like the seats that have the Softex material. That leads me to believe that either the seat bottom cushion is slightly softer; or the Softex material adds slightly more softness. Irregardless, I won’t be buying a Toyota trim again that has the cloth seats.
 
I have a XLE model with cloth seats. Tried the Limited with Softex ventilation but wasn't impressed with ventilation. Have it in my Lexus but the Limited airflow was not impressive so went with less money and got the XLE cloth. My wife and I love the cloth and heaters. We drove 15 hours straight through to Florida from Ohio three times a total of 90 hours in long trips and we feel great at the end of each trip. No sore backs or bottoms. Only issues is the lack of seat memory settings which the Limited had and the lack of height adjustment on the passenger side which the biggest issue.

Rear seats are great for legroom and headroom and we like the recline feature.
 
I for one was very worried about the seats on drives over an hour. I was coming from a dozen years spent between 2 Camry Hybrids and a few decades in sedans in general. I'd never owned any SUV before. I did a few weekend test drives in various 2019 RAV4 loaners and found them all varying degrees of uncomfortable after an hour and increasingly uncomfortable as time went on.

But since i don't often go on multi-hour trips, I decided finally to go for the Limited Hybrid with ventilated seats. The first week I was a bit concerned. But after exclusively driving the RAV4 for a few weeks (rather than switching quickly back to the Camry after the weekend rental ended), I haven't really had any problems. I've even been on a few 3+ hour trips over the last 6 months and it has been fine. Not Camry comfortable, but my concern wasn't warranted.

YMMV
 
I have a limited and the seats are trash. I had a 2015 Nissan Murano and man I dream about those seats. Nissan might have terrible transmissions and every single model might be due for an overhaul but damn do they get interior and seats right.

I go on long road trips 5+ hours and in the Murano, felt 100% fine. RAV4 long term comfort is not good. Seat cushions are thin. Vented seats work better tho.
 
Hi, I have had my white XLE since May. Of course I have the cloth seats and can't speak to the other trim levels. I actually really like the feel of the seats even after a drive for an extended time. I had an older RAV4 in the past and actually traded it two years later due to the seats feeling so uncomfortable and having back issues. For the hybrid, I traded in my Volvo XC40 and have been pleasantly pleased. I had people sit in my XC40 and not like the seats in it and I couldn't understand why....I suspect it may boil down to just each individual having different opinions ... too hard, too soft, not comfortable, comfortable....depends on the person but I totally understand the feeling of a seat not being comfortable as it is aggravating. So far, my seats haven't shown any wear.....so far. The past RAV I had seats began showing wear pretty quickly.
 
In the video, they mention that the uncomfortableness is being reported by the 6'6" and 6'4" drivers.

I'm a heavier 6'4" dude in an XSE, and I've driven it for a 4-hr trip so far. No complaints on the seat, although I find myself wanting to duck my head because my hair brushes against the lowered ceiling (due to the moon roof). I was surprised that the powered seat doesn't lower more than it can.
 
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