Hi, I have had my white XLE since May. Of course I have the cloth seats and can't speak to the other trim levels. I actually really like the feel of the seats even after a drive for an extended time. I had an older RAV4 in the past and actually traded it two years later due to the seats feeling so uncomfortable and having back issues. For the hybrid, I traded in my Volvo XC40 and have been pleasantly pleased. I had people sit in my XC40 and not like the seats in it and I couldn't understand why....I suspect it may boil down to just each individual having different opinions ... too hard, too soft, not comfortable, comfortable....depends on the person but I totally understand the feeling of a seat not being comfortable as it is aggravating. So far, my seats haven't shown any wear.....so far. The past RAV I had seats began showing wear pretty quickly.