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2024 RAV4 hybrid cable service campaign

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cablegate
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6.5K views 60 replies 25 participants last post by  FKHeath  
#1 ·
I got this today in my Toyota app. It sounds like it's about the cablegate again.
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Anyone else got this as well?

I did some anti rusting coating myself on the exposed grounding mesh. I wonder what's the service provided here.
 
#3 ·
I got this today in my Toyota app. It sounds like it's about the cablegate again.
That sounds like Toyota might be retrofitting the new so-called black"Saran Wrap" or "condom" wrapping on pre-existing defective cables rather than installing a whole new cable.
 

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#4 ·
I got this today in my Toyota app. It sounds like it's about the cablegate again.
View attachment 215207

Anyone else got this as well?

I did some anti rusting coating myself on the exposed grounding mesh. I wonder what's the service provided here.
Nothing to worry about. The campaign does not start until Mar 30, 2050. :p Either a Typo or this is a draft of the message that got sent out too early by mistake.
 
#6 ·
I got this today in my Toyota app. It sounds like it's about the cablegate again.
View attachment 215207

Anyone else got this as well?

I did some anti rusting coating myself on the exposed grounding mesh. I wonder what's the service provided here.
April Fools' joke?

Image
 
#7 · (Edited)
Nothing to worry about. The campaign does not start until Mar 30, 2050. :p Either a Typo or this is a draft of the message that got sent out too early by mistake.
April Fools' joke?
It says it is service campaign 25TD01. There is no such thing as a "TD" service campaign. There is a "TA" and "TE" customer support programs.

With the date being 2050, and the "TD" being nonexistent, it is clearly spam/spoof/whatever.

Edit: there are also "TT" (tech tip) documents.
 
#8 ·
With the date being 2050, and the "TD" being nonexistent, it is clearly spam/spoof/whatever.
So did the Toyota app get hacked!? Hard to believe Toyota would do an April Fools joke about something as serious as Cablegate. If hackers can infiltrate the Toyota app is it really safe to use? A poster on Reddit Rav4 Club today says he also got the message.
 
#11 ·
This also shows up in the web owner's portal under full health report.
Interesting. I got the same thing on my app.
All recalls and service campaigns for a particular vehicle will show up on the Toyota web site: Look up Safety Recalls & Service Campaigns by VIN | toyota.com

For my vehicle, it says there are no recalls or service campaigns. Surely Toyota would update the web site before they sent out notices on the app, thus further proof that the app message is fake.
 
#20 ·
Yes, this is a known issue. It seems to be gaining more traction as it takes a while and wet/salty road conditions for the cable to begin corroding. Check out the subreddit r/toyotacablegate for more info. Car Care Nut on YouTube talks about it in his RAV4 videos.
 
#22 ·
I did some anti rusting coating myself on the exposed grounding mesh. I wonder what's the service provided here.
I know from experience in an industrial setting that wire mesh is notoriously difficult to coat, even if you have the luxury of vacuum when you apply a sealant or resin. If you leave any pockets or bubbles, you could make the problem worse. In an automotive setting, water will find a way to wick anywhere that isn't completely sealed, and if it's in an air pocket, it won't drain or dry as easily. Basically, any fix that doesn't completely seal from water getting in is just as likely to trap water and speed up corrosion. This is what happened with the original design of the MGR connector housing.
 
#26 ·
It just came out yesterday, so there is nothing on the web yet. If you sign into the Toyota Owner site you should see it in your Vehicle Health Report listed as a "service campaign" and not a recall. If it's in your report, then you are part of the campaign and should schedule an appointment for them to do the repair. Full text below:
Status Remedy Available Title: 25TD01 Rear Traction Motor Cable Corrosion - Multiple Model & Model Year Toyota Hybrid (AWD) Vehicles Campaign Date 9/18/2025 Description: The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start. Campaign Expiration 9/11/2028 Dealer Reference Id 25TD01 Remedy: Any authorized Toyota dealer will apply a wire harness protector seal to the HV Floor Under Wire Connector
 
#34 ·
So does ANYONE know what the dealer actually does? Does he clean off any existing corrosion before applying the new "wire harness protector seal?" What actually is this new "seal?" Is there a new TSB associated with this new service campaign that explains things in detail? It all seems very vague and cryptic to me.
 
#35 ·
I have similar questions. I was going to try to talk to service today but the place was really busy and my daughter was waiting outside so I didn't want to make her wait even longer. apologies for my failure, everyone.

I'm assuming the wrap is what is on the newer hybrids/primes but obviously I can't know for sure yet.
 
#38 ·
nice. I tried to type in the number for the service campaign at the dealer website and nothing yet.


so I happened to be under the rav4 so I took some pics of where my cable is at right now. last fall I sprayed it with some electronics cleaner and then some marine CRC. doesn't look awful but I'm not a corrosion expert. I reapplied while I was there.

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