Purchased a new 2002 Toyota RAV4 at Stevinson Toyota, Denver, CO in 2002. Recently, we found that the transmission was shifting oddly. Found out that Toyota put out a Technical Service Bulletin in early 2006 after defects started surfacing stating to replace the car's computer (ECU). The company did not inform owners about this defect which is now surfacing and did not recall due to cost of replacing the ECU and transmission it destroys. The defective ECU burns up the clutch and other parts in the transmission.
Toyota will not do the honorable thing and recall the vehicles or even pay for any portion of the repair if it is even a tiny bit outside the warranty period (as ours is). Bottom line - they will not stand behind their product or mistake if it it costs them too much (unless there are overwhelming public complaints/outcry as with their head gasket recall).
Currently, the vehicle is at Liberty Toyota in Colorado Springs. Service Dept number is 719.278.4851. They will not even discount the repair which we need to have done. Also tried getting in touch with Stevenson Toyota Service Manager, Jeff Totsky (866.424.0557),but still have not gotten a call back.
Technical Service Bulletin is: TC002-06, Revised March 3, 2006. Do a search for the words TC002-06 RAV4 , and you will find out about it and many complaints blogged.
Excerpt:
"Some 2001 – 2003 model year RAV4 vehicles equipped with an automatic transaxle
may exhibit a harsh shift condition and/or M.I.L. “ON” with DTC P0750, P0753, P0755,
P0758, and/or P1760 stored. Improvements have been made to the Engine Control
Module (ECM) (SAE term: Powertrain Control Module/PCM) manufacturing process to
reduce the possibility of this condition occurring. Use the following procedure to repair the vehicle."
It goes on to say replace the ECM/ECU and possibly the transmission. Total cost is currently around $4800.00. I am getting the ECU/ECM replaced at this time and then will take it to AAMCO for the tranny rebuild. The ECU/ECM part itself costs just over 1,000, then there is labor added to that.
I'm a veteran (retired Air Force), and I don't like being treated like I'm trying to steal something from them (this is how they make you feel) when it is actually the honorable thing that they should take care of the problem. Ironic that a company based in a country that emphasizes honor to such a high degree holds so little regard for doing the honorable thing.
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Note: TSB :arrow: http://rav4world.com/forums/viewtopic.php?t=17043
Toyota will not do the honorable thing and recall the vehicles or even pay for any portion of the repair if it is even a tiny bit outside the warranty period (as ours is). Bottom line - they will not stand behind their product or mistake if it it costs them too much (unless there are overwhelming public complaints/outcry as with their head gasket recall).
Currently, the vehicle is at Liberty Toyota in Colorado Springs. Service Dept number is 719.278.4851. They will not even discount the repair which we need to have done. Also tried getting in touch with Stevenson Toyota Service Manager, Jeff Totsky (866.424.0557),but still have not gotten a call back.
Technical Service Bulletin is: TC002-06, Revised March 3, 2006. Do a search for the words TC002-06 RAV4 , and you will find out about it and many complaints blogged.
Excerpt:
"Some 2001 – 2003 model year RAV4 vehicles equipped with an automatic transaxle
may exhibit a harsh shift condition and/or M.I.L. “ON” with DTC P0750, P0753, P0755,
P0758, and/or P1760 stored. Improvements have been made to the Engine Control
Module (ECM) (SAE term: Powertrain Control Module/PCM) manufacturing process to
reduce the possibility of this condition occurring. Use the following procedure to repair the vehicle."
It goes on to say replace the ECM/ECU and possibly the transmission. Total cost is currently around $4800.00. I am getting the ECU/ECM replaced at this time and then will take it to AAMCO for the tranny rebuild. The ECU/ECM part itself costs just over 1,000, then there is labor added to that.
I'm a veteran (retired Air Force), and I don't like being treated like I'm trying to steal something from them (this is how they make you feel) when it is actually the honorable thing that they should take care of the problem. Ironic that a company based in a country that emphasizes honor to such a high degree holds so little regard for doing the honorable thing.
---------------------
Note: TSB :arrow: http://rav4world.com/forums/viewtopic.php?t=17043
