Well, this is my first post as it is my first Toyota (and thereby first Rav4). I just purchased a 2013 limited and picked it up yesterday. Beautiful car and i love the way it drives etc, but the satisfaction (for now) ends there. I was quite disappointed to find out that many or even most of the options related to the infotainment system appear to not work! This has got me really puzzled and thinking that something must be wrong (especially being a limited). This vehicle even has the premium JBL sound system and XM Sat / HD Radio, so i assume, based on the sales brochure that it would then have navigation, correct?
Here is what i have found so far:
1. Surprisingly i have Sat radio. Never having had it before and I am assuming that you must pay upfront for subscriptions, and i would then expect that it will run out at the end of the year.......today, lol. But that is all i have. There is no AM radio, FM radio or any other source option for that matter. When you hit the SOURCE button, nothing happens except for the beep sound.
2. When you hit the APPS button on hte stereo, nothing happens at all, no screen change, options of any kind etc.
3. When you hit the phone symbol button on the stereo nothing happens at all. Same as point 2.
4. There is no navigation that i can access anywhere.
5. When you hit the SETUP button, the BLUETOOTH and PHONE buttons do absolutely nothing except for an audible beep.
6. Bluetooth does not work at all. Hitting any of the 3 buttons on the steering wheel do absolutely nothing including the voice command button, which is there on this model.
7. Hitting the MODE button on the steering wheel gets an audible beep and then a red circle with a line through it on the display. The sound (SAT Radio) then disappears. Hitting MODE one more time, the sound comes back. Cycle repeats if you hit MODE more times.
So is it just me or is something really wrong here? Any ideal what it could be? Frankly, i have never owned a vehicle without at least AM or FM radio, which is pretty silly! And i assume by tomorrow, if SAT expires, then i will have nothing as far as audio goes.
Any ideas? Is there some software flash that may be required or something?
Any help would be appreciated as i am trying to avoid going to a dealer and spending a bundle of money on diagnosis and repair for something that should already be working.
thanks.
Here is what i have found so far:
1. Surprisingly i have Sat radio. Never having had it before and I am assuming that you must pay upfront for subscriptions, and i would then expect that it will run out at the end of the year.......today, lol. But that is all i have. There is no AM radio, FM radio or any other source option for that matter. When you hit the SOURCE button, nothing happens except for the beep sound.
2. When you hit the APPS button on hte stereo, nothing happens at all, no screen change, options of any kind etc.
3. When you hit the phone symbol button on the stereo nothing happens at all. Same as point 2.
4. There is no navigation that i can access anywhere.
5. When you hit the SETUP button, the BLUETOOTH and PHONE buttons do absolutely nothing except for an audible beep.
6. Bluetooth does not work at all. Hitting any of the 3 buttons on the steering wheel do absolutely nothing including the voice command button, which is there on this model.
7. Hitting the MODE button on the steering wheel gets an audible beep and then a red circle with a line through it on the display. The sound (SAT Radio) then disappears. Hitting MODE one more time, the sound comes back. Cycle repeats if you hit MODE more times.
So is it just me or is something really wrong here? Any ideal what it could be? Frankly, i have never owned a vehicle without at least AM or FM radio, which is pretty silly! And i assume by tomorrow, if SAT expires, then i will have nothing as far as audio goes.
Any ideas? Is there some software flash that may be required or something?
Any help would be appreciated as i am trying to avoid going to a dealer and spending a bundle of money on diagnosis and repair for something that should already be working.
thanks.