[DBAS]

His model is the XLE Hybrid. The seats are different between the trims. I'm not sure his insights from 6 people where some didn't like the seats on a long trip means the seats are bad. I've taken my XSE on 2 hour trips and had no issues with the seats.

Just finished a Wilmington to Asheville NC in a 2020 RAV4 hybrid XLE. My wife complained the whole return trip how uncomfortable the front passenger seat is. That’s about an 8 hr RT experience.