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Windshield Replacement Aftermarket vs OEM Glass?

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7K views 26 replies 19 participants last post by  stefanwest  
#1 ·
Our windshield recently developed a crack longer than 24", likely due to be being parked outside on a very hot day.

Apple Auto Glass in Ottawa is offering a repair cost of $500 for the glass + $225 for sensor recalibration. They are using aftermarket glass from FYG.

Is there any reason to prefer Toyota considering it is more expensive?

Thanks
Mark
 
#3 ·
I had to look up the FYG brand. They're a Chinese manufacturer which would be a no go for me. They do make some OE windshields for GM, so maybe they're OK. I try to stick with Pilkington, (British manufacturer, Carlite, (also British) or Fuyao (Made in Dayton Ohio & a large OEM manufacturer.) I usually attempt to get OEM glass, but have had good luck with the 3 brands mentioned. I've had 6 windshields replaced over the past 25-30 years.
 
#6 ·
The quality of the installation is far more important than the actual glass. A lot of glass shops cause extensive collateral damage when they remove the old windshield, finding a decent installer is the hardest part.

I live in the broken windshield capital of Canada, the average life expectancy of my windshields is about 9-12 months. Longest I had one last was about 18 months. The windshield in my new 2023 lasted 4 months.

I wouldn't bother with an OEM windshield, they're very hard to source and expensive. And it is only going to get broken again. The insurance premium here to cover the windshield is about $500 a year and no insurance company will pay for OEM glass. Most people remove the windshield from their insurance coverage.

The price you were quoted is a bit high for my location. I last paid $330CDN for the glass and $170CDN for the calibration.
 
#22 ·
The quality of the installation is far more important than the actual glass. A lot of glass shops cause extensive collateral damage when they remove the old windshield, finding a decent installer is the hardest part.

I live in the broken windshield capital of Canada, the average life expectancy of my windshields is about 9-12 months. Longest I had one last was about 18 months. The windshield in my new 2023 lasted 4 months.

I wouldn't bother with an OEM windshield, they're very hard to source and expensive. And it is only going to get broken again. The insurance premium here to cover the windshield is about $500 a year and no insurance company will pay for OEM glass. Most people remove the windshield from their insurance coverage.

The price you were quoted is a bit high for my location. When you have to choose OEM glass or aftermarket glass for the repair of your car? I last paid $330CDN for the glass and $170CDN for the calibration.
If FYG is the brand they’re quoting, that’s a reputable aftermarket manufacturer and commonly used in professional shops. For most Toyotas, aftermarket glass performs just as well in terms of safety, clarity, and durability. The critical part is making sure the recalibration is done properly, since that ensures your safety systems keep working as intended. Toyota OEM glass mainly gives you the factory logo and the guarantee it’s identical to what came with the car, but functionally there’s usually no difference once calibrated. Unless you strongly prefer OEM for peace of mind or resale, the FYG option should be perfectly fine and far more cost-effective.
 
#7 ·
As I found out on my Subaru (since sold) that aftermarket glass can be thinner that factory glass. After having the windshield replaced I noticed an increase in wind noise. At first I thought it was all in my head, but a comparison of the aftermarket windshield with a new car on the dealer lot confirmed that the aftermarket one was thinner.
 
#8 ·
Is there any reason to prefer Toyota considering it is more expensive?
Do you have windshield wiper deicers? (Heated strips at the bottom of the windshield where the wipers rest). If so, be careful of after market windshields; there are earlier reports on the forum of people with after market windshields and the wiper deicers over heating and cracking the glass.
 
#10 ·
@Yuma Ultimately I will never know what cracked the windshield. It doesn't matter how it happened, I've got to replace it.

@FKHeath I've got a request in with Toyota to see what their total price is. FWIW Apple AutoGlass offer a lifetime warranty so I assume if the windshield heaters (that we rarely use) crack the windshield they will cover it.

@Mr. LargeCoffee Interesting

@cold What part of our great country is the broken windshield capital? Your comments on the quality of the installation tie in with comments I heard on: ATP 598: Three-Burner Stove — Accidental Tech Podcast late in the episode they discuss a repair to the side panel of a Rivan. It dovetails with your comments. You really want the people repairing on your car to put effort into quality.
 
#15 ·
I had to replace the tailgate glass as a result of an accident and the repair company (FIX Auto) initially used after-market glass. The glass distorted the image, whether via the rearview mirror or looking directly through from inside the vehicle. I complained to FIX and my insurance company and the glass was replaced with OEM. Now I will always specify OEM, along with quality installation.
 
#17 ·

I'd doubt a crack developed on a 'hot day'. For impact protection, consider an external windshield protection film. Can also be used on sunroofs or panonightmaric roofs which tend to magnetically attract impacts that no one notices and always claims shattered 'all of sudden'.
 
#18 ·
I had a guy come to my house once to repair some chips in the windshield of my 2012 RAV4. We were talking, and I can’t remember his reasons, but he said to stick with OEM glass.

Different vehicle, different story…
While driving down the road years ago, a big nut (or something similar) fell off a flatbed work truck going in the opposite direction. It skipped off my hood and hit the windshield. I was blasted in the face with pulverized glass, with glass flying all the way to the rear of my SUV. Luckily only one piece went in my eye, and it fell out when I leaned forward and shook my head while blinking. I think my eyelash basically caught it. The only thing that kept the projectile from actually hitting me was the layer of plastic… the inner and outer glass was pulverized and gone, leaving a baseball sized crater inside and out. Get the best windshield you can… your face might thank you later.
 
#25 ·
Had to have the tailgate glass replaced a couple years ago and the aftermarket glass was so distorted that I insisted on it being replaced with OEM. State Farm, my insurer, authorized the replacement when the body shop doing the work confirmed the distorted view through the aftermarket glass. But I've also done a windshield replacement (another vehicle) with aftermarket glass without a problem. Sometimes it works, sometimes it doesn't.
 
#26 ·
Another issue concerning OEM verses after market windshields: if you have heated wipers, part of the weather package, there have been reports of the heat tape traces being too large on after market windshields. This will lead to overheating and cracking the glass.
 
#27 ·
I just recently got a 2024 Rav4 Hybrid from Carmax with only 4500 miles on it. I had the car a week when the windshield in front of me got crack from a rock while driving on the interstate. I have not even made first payment on the car. I filed a claim with my insurance and paid the $250 deductible. I had the windshield replaced with an OEM one and had it installed by Safelite. They had a shop near where I lived. I had same experience several years before. Bought my wife a Rav4 from Carmax and the same thing happened. Did not have the car a month and it got a cracked windshield. Replaced it with OEM. Back then Safelite came to the car and installed windshield. But now you have to go to shop with the newer cars to recalibrate the sensors. I always go with OEM.