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2012 Rav4 Valet Key - (update)

13K views 24 replies 13 participants last post by  Frosty  
#1 · (Edited)
My vehicle came with two duplicate keys, to get a third would cost $225. The dealer suggested a Valet key at $150 so I might go with that option.
I have searched several threads here but am still can't find what others have done. I will add that $150 for a Valet Key sounds overpriced to me.
Thanks for any suggestions.

Thanks to all, this is what Toyota said........

Thank you for contacting Toyota Motor Sales, U.S.A., Inc.

We apologize for your concerns regarding keys for your 2012 RAV4.

A new Toyota vehicle does come equipped with a valet key and key number plate which is to be supplied to the original owner.

You can be sure that Toyota is committed to providing the best possible service at Toyota dealerships and to making the sales experience a favorable one. We encourage each dealership to maintain a professional level of performance at all times, and we were sorry to learn that you felt the service you received was less than satisfactory.

If you wish to discuss the matter in more detail, we encourage you to contact xxxx xxxx, the Customer Relations Manager at xxxxx Toyota. The job of the Customer Relations Manager is to address all product, sales and service issues that may arise and to attempt to resolve them in a mutually beneficial way for the parties involved.

If you prefer to have our office contact the Customer Relations Manager on your behalf, please reply to this email with your daytime phone number(s). Once notified, the Customer Relations Manger at the dealership would have three business days to contact you.
 
#3 ·
My vehicle came with two duplicate keys, to get a third would cost $225. The dealer suggested a Valet key at $150 so I might go with that option.
I have searched several threads here but am still can't find what others have done. I will add that $150 for a Valet Key sounds overpriced to me.
Thanks for any suggestions.
$150 for the valet key is not overpriced, unfortunately. The valet key will not have the buttons to lock and unlock.

I presume you bought your RAV4 used.
 
#12 ·
Page 24 of my 2009 Owner's Manual says


Doesn't your Owner's Manual have that same info? If so, you should have gotten three keys.
Yes it does, my manual says 3 keys plus a Key Number Plate are provided, I will call mthe dealer today and ask again. If he says the same thing as before I'll contact Toyota directly. THANKS !!!!!!:wall
 
#11 ·
My Base 2011 came with a valet key, also mentioned in the Owner's Manual as Carbon noted. It would be hard to believe that Toyota has gotten so cheap as to not include that key for all 2012 RAVs.
 
#14 ·
If you have the smart key system the vehicle comes with two fobs, each with a removable physical key. The idea is to lock the glove box and take the key with you, leaving the remote with the valet.

If you don't have the smart key system then, yes, you should have two masters and a valet.
 
#16 ·
#19 ·
Correction! The only thing your valet key DOESN'T unlock is the lower glove box.
 
#25 ·
I copied the page out of the manual which stated that the vehicle comes with a valet key, I also e-mailed "Ask Toyota" stating that the dealer insists that the Valet key is NOT included with a Rav4 base model. When Toyota responds I'll copy their E-mail response and show both printouts to the dealer for proof. Hopefully all that will be finished next week....I'll give my feedback then.