The issue is 32 bit vs 64 bit.
The driver for FTDI chip has no problem with 64 bit, but the adapters do. I don't know if there is one that works. A number of people keep telling me it works on 64 bit, but they have not provided info about their system, so I can't believe them. I have mine working on W10 32 bit. It is dead in the water on 64 bit.
Many people have it working on window 10 64bit.
I have it on a netbook and a laptop.